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640 JPMorgan Chase & Co. Jobs

Client Service Support Specialist

1-6 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Client Service Support Specialist

JPMorgan Chase & Co.

posted 5hr ago

Job Description

Your role will be crucial in problem-solving, maintaining high client service standards, and fostering collaboration and communication. You will excel in organizing, decision-making, multi-tasking, and conducting research to provide innovative solutions that enhance business results and elevate client satisfaction. Join us to make a meaningful impact and drive success in client service excellence.
As a Client Service Support Specialist within J.P. Morgan Private Bank, you will be responsible for providing support to Wealth Management client service teams, managers, and clients. You will work in a complex team-oriented and fast-paced environment with advisors, client service, product partners, and operations teams to deliver a seamless and integrated approach across Private Banking products. Your role will involve problem-solving, maintaining high client service standards, collaborating, communicating, organizing, decision-making, multi-tasking, and researching. This role provides an opportunity to enhance business results and client satisfaction through your innovative solutions and efficient management.
Job responsibilities
  • Resolve issues by identifying underlying or hidden problems and patterns; develop innovative solutions to problems.
  • Maintain high client service standards by consistently meeting client requests and ensuring client satisfaction.
  • Collaborate using business knowledge, technical skills, and partnerships across Wealth Management to solve client problems and enhance business results.
  • Communicate by delivering clear, consistent messages to others via email or phone, with a strong ability to communicate with clients and internal partners.
  • Organize by prioritizing and executing initiatives, tasks, and details in an efficient manner.
  • Make decisions by evaluating options, assessing risk and impact on the firm and other employees, and owning your course of action.
  • Multi-task by efficiently managing multiple projects simultaneously and managing priorities effectively.
  • Research and benchmark best business practices, collate and analyze data, provide business recommendations, and manage stakeholders
Required qualifications, skills and capabilities
  • Bachelors agree
  • Good communication skills

Employment Type: Full Time, Permanent

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87%
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Flexible timing
Monday to Friday
No travel
Day Shift
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JPMorgan Chase & Co. Benefits

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Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
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JPMorgan Chase & Co. Mumbai Office Locations

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Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East Mumbai
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai Mumbai
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