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Vice President,HR Product Management
JPMorgan Chase & Co.
posted 14hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a Vice President, HR Product Manager within the Employee Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost, feature and functionality, risk posture, and reliability
- Writes the requirements, epics, and user stories to support product development
- Serve as a single point of ownership for an experience or workflow, leading the product development lifecycle from discovery and design through implementation - coordinating and delivering new epics, features, and writing requirements
- Utilize in-depth knowledge of Service Now platform and utilize architects to optimize Employee Help solutions, staying abreast of new features and best practices; drive product innovation be exploring new ideas and opportunities to enhance the base product and meet evolving customer needs
- Support a strong risk, controls & conduct framework and a security-by-design product mindset
- Partner with area and functional product owners, servicing leads, content teams, and business representatives across the Employee Help Product domains to inform and deliver expected business outcomes
- Define and track metrics (OKRs) to measure product success
Required qualifications, capabilities, and skills
- Minimum 8+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Developing knowledge of data analytics and data literacy
- Cross-functional partnership and collaboration skills - Comfort building and maintaining strong relationships with a broad set of product and functional partners
- Stakeholder management - Comfort with managing stakeholder relationships while standing up for product integrity and user experience
- Organizational and management skills - Strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment. Strong decision-making skills
- Customer obsessed - develops deep data-informed and research based empathy and understanding employee needs, and advocates for them
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixes, complex organization
- Knowledge of Service Now product - Life Cycle Events, Enterprise Onboarding, or Employee journey management
Employment Type: Full Time, Permanent
Read full job descriptionJPMorgan Chase & Co. Interview Questions & Tips
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What people at JPMorgan Chase & Co. are saying
Rating based on 9 Product Manager
reviews
Anonymous · Product Management
in Bangalore / Bengaluru
Likes
The culture is great, payment is good, infrastructure and campus is amazing
- Salary - Good
+5 more
Dislikes
They are making it 5 days work from office and Indian managers not that helpful in giving location choice.
Product Manager salary at JPMorgan Chase & Co.
reported by
165
employees
with 3-13
years exp.
₹13.2
L/yr - ₹55
L/yr
43%
more
than the average Product Manager Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 6.1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
View more benefits 
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JPMorgan Chase & Co. Mumbai Office Locations
Mumbai Office
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JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East
Mumbai
Maharashtra 400098
Maharashtra 400098
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aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai
Mumbai
400 064
400 064
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