JPMorgan Chase & Co. Product Manager Interview Questions and Answers

Product Case Study to get a product sense

Q1. Metrics in PM that are ressential
Ans. 
Key metrics in PM include user engagement, retention rate, conversion rate, and customer satisfaction.
• User engagement: Measure how actively users are interacting with the product.

• Retention rate: Track the percentage of users who continue to use the product over time.

• Conversion rate: Monitor the rate at which users complete desired actions or goals.

• Customer satisfaction: Gather feedback and ratings to assess how satisfi
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Q1. Discussions and cultural fit
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Tell me about yourself.
[Please note that I stands for Interviewer and C stands for Candidate]

C - Standard prepared answer

I- Asked how I used data in my work experience (As my work ex revolved around data analytics)

Explained the relevance of data at my firm and how it is used. Now he jumped to the situation-based questions.

Situation 1:

I- How will you identify whether a person who had earlier defaulted on paying the credit card dues can now pay assuming we have all the data sources?

C- 1. Reduced it to know if the person has the ability to pay or not.

2. Broke it down to 2 things: Expenditure and Savings.

3. For savings, we can look at bank balance and earnings. Then deep dived into how can we know these things.

4. For Expenditure, I broke it into necessity and luxury and then looking at how can we identify these.

Situation 2:

I- Suppose you have to open a store for musical instruments and you have access to all the data, what all sources of data can you think of and how will they be relevant?

C- 1. Firstly, I started by looking at some direct connection to the music industry like previous purchase of musical instruments they have made or their affiliation with some music-related society.

2. Listed 5-6 different ways but the interviewer kept on asking for more so then shifted to indirect connections like time spent on TV watching music channels. Listed 4-5 indirect ways and the interview ended.


It was a 20 min round with 8 min for each of the situation.

I- How will you build an IPL fantasy team for a match using the Cricbuzz data?
[Please note that I stands for Interviewer and C stands for Candidate]

C- 1. I asked about constraints like there are only 100 points.

2. Decided on a structure for the team to be made: 4 batsmen, 1 keeper, 3 bowlers, 3 all-rounders.

3. Reduced it into a utility maximization problem where each player will have some utility and cost associated with them. Now I had to devise a method to tell about the utility of each player as costs are already given.

4. Started with batting, listed various factors.

5. Then I deep dived into each factor as in how to quantitatively represent the data for every factor.

It went on for around 25 min and the entire interview revolved around this particular case.

Q1. Data science questions
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5 sections - Quant, DI LR, English, Stats and Big fata coding

Q1. Based on Resume and past experience
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Q2. Situation based question - how to risk profile credit card customers
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Q3. Python based basic coding question
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Q1. Resume based question
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Q2. Questions about Machine Learning
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Q3. Leadership questions
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Q1. Tell me about yourself
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Q1. What is an API
Ans. 
An API (Application Programming Interface) is a set of rules and protocols that allows different software applications to communicate with each other.
• APIs define the methods for requesting and sending data between software applications

• APIs can be used to access functionality or data from a web service

• Examples of APIs include Google Maps API, Twitter API, and Facebook Graph API
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Q1. Managerial Round
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Q1. Resume questions
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Q1. What is CVV and how to use it, where its used and what data does it provide?
Ans. 
CVV is a security code found on credit and debit cards to help prevent fraud.
• CVV stands for Card Verification Value

• It is a 3 or 4 digit code found on the back of Visa, Mastercard, and Discover cards, and on the front of American Express cards

• CVV is used during online transactions to verify that the person making the purchase has the physical card in their possession

• It is not stored in the magnetic stripe or chip of the...read more
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Q2. What is scrum planning?
Ans. 
Scrum planning is a collaborative process where the team defines the work to be done in a sprint.
• Scrum planning involves creating a sprint backlog, which includes user stories and tasks to be completed.

• It also includes estimating the effort required for each task and prioritizing them based on business value.

• During the planning meeting, the team decides how much work they can commit to completing in the upcoming sprint...read more
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How can you increase conversion