Immediate Hiring For International Non Voice Process

What you'll do

IntouchCX- Associate/Senior Associate - Customer Service- International Process

Job Title: Digital Rights Management (DRM) Agent

Job Summary:
We are seeking a detail-oriented Digital Rights Management (DRM) Agent to assist in protecting and managing digital content. As a DRM Agent, you will monitor digital assets, enforce copyright compliance, and support licensing processes.

Key Responsibilities:

• Monitor and enforce digital rights management systems to ensure compliance with company policies.
• Identify and report unauthorized use or distribution of digital content.
• Collaborate with internal teams to resolve DRM-related issues promptly.
• Maintain accurate records of content usage, violations, and corrective actions.
• Stay informed about DRM trends, technologies, and industry standards.

Qualifications:

• Basic knowledge of copyright laws and digital content management (training provided).
• Proficiency in standard office software (e.g., Microsoft Office, Google Workspace).
• Strong attention to detail and organizational skills.
• Ability to learn and adapt to DRM software and tools.
• Exceptional communication skills, both written and verbal.
• Team-oriented mindset with a proactive approach to problem-solving.

Preferred Skills:

• Familiarity with media, publishing, or entertainment industries.
• Familiarity with content creators on social media platforms (such as Youtube, IG reels, etc.)
• Experience with DRM systems or digital asset management (DAM) tools is a plus

Perks and benefits

• Performance based incentives
• Outstanding rewards and recognition program
• PF and ESI
• 5 days working and 2 days rotational offs
• 2 way free transport is provided
• Note: 100% Work from office
• Work Location : Bangalore

For more job related enquiries:

Contact HR Saranya @9620689061

Email you're resume to saranya.sathyan@intouchcx.com