Ecommerce Key Account Manager

Indigifts (Indigifts Private Limited) is looking for an e-commerce key Account Manager, who can plan, manage the sales, and oversee the growth of the Brand at the marketplaces. The successful candidate/freelancer will meet business expansion in our target market, customer acquisition, and revenue growth objectives by maintaining the ROAS.

JOB BRIEF:
1. Owning and hitting/exceeding annual sales targets within assigned territory and accounts.
2. Developing and executing key growth sales strategies, tactics, and action plans to achieve sales targets and expand our customer base with strategic partnerships.
3. Identifying and acquiring new customers, as well as up-selling to the existing customer base.
4. Evaluating costs for selling products and services as per their positioning and remaining profitable with YOY growth.
5. A hands-on leader who is a strong coach & mentor and has a strong track record of building & leading high-performing sales teams.
6. Keep up with industry trends and Upgrade the structure with the latest tools and technologies.

CORE RESPONSIBILITIES:
A. Amazon
Designing, implementing, and managing PPC campaigns - Experience in Amazon Advertising which includes keyword research, campaign buildouts, bid optimizations, reporting, and knowledge of the different ad types.
Providing feedback and best practices for Product Detail Page and Brand Store content.
Monitoring overall account health, and performance, and directly resolving any issues that may arise.
Proactively communicating with an account manager about account health, ad performance, sales, best practices, potential opportunities, and developing action plans to improve results.
Closely monitoring competitors, and category trends and identifying areas for improvement.
Understanding of overall profitability on Amazon (seller categories, fulfillment methods, fees, etc.)
An understanding and experience with optimizing product detail pages including titles, key features, and A+ content.
Knowledge about how Amazon's marketing and performance affect the purchase funnel
Oversee Seller Central platform to ensure the products are generating sales and moving up in product category rankings
Run weekly/monthly sales reporting of marketplaces and eCommerce to identify top sellers and trends for products and categories across Amazon and other marketplaces

B. Flipkart
Hands-on preparing Catalog for product listing such as Description, search Keywords A+ Content & fill all Mandatory fields
Uploading the product details on the marketplace
Hands-on experience in quick and quality creation of new catalog and achieving the time-bound target for the same.
Implementing the plan of action for the month-on-month growth in the sales from the existing online marketplace."
ADD ON RESPONSIBILITIES:
1. Own and hit/exceed annual sales targets within assigned territory and accounts.
2. Develop and execute a strategic plan to achieve sales targets and expand our customer base
3. Prepare monthly, quarterly, and annual sales reports and forecasts.
4. Build and maintain strong, long-lasting client/customer relationships
5. Strategic Collaboration for business needs and objectives
6. Effectively communicate the value proposition through proposals and presentations
7. Understand category-specific landscapes and trends
8. Reporting on forces that shift tactical budgets and strategic direction of accounts
9. Building strong and collaborative relationships with internal/external stakeholders.
10. Coordinating with other teams to ensure smooth delivery of products & services.
11. Analysing market trends and competitor activities and formulating strategies to respond to these.

REQUIREMENTS & SKILLS:
1. Understanding of D2C commerce with hybrid channels (Online/Offline)
2. Proven sales experience, meeting or exceeding targets.
3. Previous experience as a sales executive, sales manager or sales and marketing director.
4. Ability to communicate, present and influence all levels of the organisation, including executive and C-level
5. Proven ability to drive the sales process from plan to close
6. Proven ability to articulate the distinct aspects of products and services
7. Proven ability to position products against competitors
8. Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions
9. Excellent listening, analyzing, strategic, negotiation, and presentation skills
10. Excellent verbal and written communication skills

ELIGIBILITY (Must Read)
1. 3-5 years of experience working on Amazon India and other marketplace ads.
2. No Specific Degree or Diploma, just relevant work/experience.
3. Present a few case studies to support the eligibility for the role.

Skills : -
Product Listing Optimization
E-commerce Marketing
Catalog Management (Flipkart/Amazon)
Account Growth & Retention
Customer Acquisition & Upselling Soft skills,
Leadership, Communication skill.
E-commerce Manager
Amazon Key Account Manager
Marketplace Manager
Amazon PPC Campaign Manager
Sales Manager (E-commerce)
E-commerce Sales Lead
Amazon Seller Central Manager
Digital Marketing Manager (E-commerce)
E-commerce Account Executive
Sales and Marketing Manager (Online)
Amazon Marketing Specialist
E-commerce Growth Strategist
Amazon Advertising Expert