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Holostik

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3.7

based on 136 Reviews

5 Holostik Jobs

Position- Key Account Management CRR

Holostik

3.7

based on 136 Reviews

1-4 years

Kolkata

1 vacancy

Position- Key Account Management CRR

Holostik

posted 5mon ago

Job Role Insights

Fixed timing

Key skills for the job

Salesforce Order Management System PCR Key Account Management Active Directory Order Processing

+ 4 more

Job Description

"> Key Account Management CRR Develop avenues of revenue generation in existing clientele building a strong Customer Retention strategy for consistent growth. Managing good relations with customers. Sales Marketing Primary Director

Close Coordination Sales Marketing Team, Plant, Finance Mumbai, Ahmedabad PGDM/MBA (Sales Marketing), Graduation - BBA/BBM, BTech Building and maintaining strong engagement with existing customers, to increase sales and lifetime value.

Design and implement Customer Retention Strategy and Programs for Retention activity.

Responsible for performance optimization of all plans and strategies for developing business and achieving the company s sales goals.

Preparing and managing monthly, quarterly, and annual budgets for the Sales Team.

Manage customer segmentation and set KPI s accordingly.

Collaborating with customer to understand their business needs and objectives. Profiling customer-centric data.

Identify opportunities to grow the database, in key customer segments.

Effectively communicate the product value through presentations and proposals.

Manage the customer communication programs across multiple mediums, tracking and measuring performance and impact.

Understand Geography and Industry specific landscapes and trends.

Assists in the development of the sales plan. Prepares forecasts and KPI reporting for upper management for use in organizational planning, financial forecasting, budget setting and strategic planning.

Ensuring the production of regular reports on Business KPI performance.

Provide full visibility into the sales pipeline at every stage of development.

Daily Calendar planning for the day s events.

Coordinating with customers for repeat order/ order revisions/ price revisions/delivery schedule confirmations / new development etc.

Sharing proforma invoices to customers for order processing.

Preparing PO on behalf of customers as and when required.

Sales order management in SFDC for assigned customers and tagged customers.

Coordination with the respective plant contact person for updates on material status.

Sharing dispatch details along with invoices to customers.

Coordinating with customers regarding material delivery confirmation and sort out any issues related with delivery.

Payment follows up via calls and mails. Re-sharing invoice hard copy / soft copy wherever required.

PCR entry against payment receipt for assigned customers and tagged customers.

Accessing customer s B2B portals on regular basis for downloading PO, delivery schedules, payment advice and creating ASN/ WSN s.

Preparing numbering details for submission to IT team wherever non-IT numbering is used.

Coordinate with plant for advance planning of RM and stock-keeping orders.

Coordinating with customers regarding any complaints w.r.t material delivery, material quality etc. Case and credit note generation in SFDC when required.

Job Features Job Category Sales Marketing

Employment Type: Full Time, Permanent

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