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16 Indibni Jobs

Junior Customer Executive

0-1 years

Jaipur

1 vacancy

Junior Customer Executive

Indibni

posted 5mon ago

Job Description

  • Initiate outbound calls to potential customers, introducing our products, and understanding their needs and preferences.
  • Employ effective communication and persuasion techniques to engage customers, address their inquiries, and build rapport.
  • Develop a deep understanding of our products and services to convey their value and benefits convincingly.
  • Utilize various sales methods, such as consultative selling, upselling, and cross-selling, to increase conversions and maximize revenue.
  • Identify customer objections and provide appropriate responses or solutions to overcome objections.
  • Stay informed about industry trends, competitor products, and customer preferences to adapt sales approaches accordingly.
  • Meet or exceed sales targets and key performance indicators (KPIs) set by the company.
ADDITIONAL RESPONSIBILITY
  • Maintain accurate records of customer interactions and update the CRM system with relevant information.
SKILL SET REQUIRED
  • Experience as a Customer Support Specialist or similar CS role
  • Familiarity with our industry is a plus
  • Experience using help desk software and remote support tools
  • Understanding of how CRM systems work
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases
ELIGIBILITY
  • Professional working experience of 0-1 years in the same industry
SALARY
  • Will be finalized only after a personal interview/Reviewing the application.

Employment Type: Full Time, Permanent

Read full job description

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What people at Indibni are saying

What Indibni employees are saying about work life

based on 8 employees
75%
74%
71%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Indibni Benefits

Team Outings
Free Food
Soft Skill Training
Job Training
Free Transport
Child care +6 more
View more benefits

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