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100 IGT Solutions Jobs

Customer Service Executive

0-2 years

₹ 1.5 - 3L/yr

Bangalore / Bengaluru

50 vacancies

Customer Service Executive

IGT Solutions

posted 14d ago

Job Description

Greeting from IGT Solutions

We are hiring for Blended Process and looking for immediate Joiners

Role & responsibilities

Understands the various computer screens and how to utilize them effectively

Answering customer questions about the company's products/services

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Keeping records of customer interactions, transactions, comments, and complaints

Ensure customer satisfaction and provide professional customer support.

Educational & Essential Experience:

  • Bachelor's Degree or Undergraduate dropouts
  • 6 Months of BPO experience
  • Excellent Written and spoken communication, business technical writing
  • Computer Skills ability/experience using computer applications
  • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a blended environment(Voice &Chat/Email)

Interview Rounds:

  • HR Round
  • Versant/Voice and non-voice Test Round
  • Operations Round

Contact Person : POOJA BHANDARI

Contact Details : 8180027759

Mail Id: Pooja.bhandari@igtsolutions.com

Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045


Employment Type: Full Time, Permanent

Read full job description

IGT Solutions Interview Questions & Tips

Prepare for IGT Solutions Customer Service Executive roles with real interview advice

Top IGT Solutions Customer Service Executive Interview Questions

Q1. How will you handle irate customer
Q2. Do you have any travel knowledge?
Q3. What do you know about social media?
View all 84 questions

What people at IGT Solutions are saying

3.3
 Rating based on 111 Customer Service Executive reviews

Likes

There is just only few things like we got 2.5 Leaves per month, my trainer was good his name was RISHAB Saxena, in indigo airline trainer, he was very supportive and understanding person.

Dislikes

There is a lot of things I didn't like in IGT Solutions, My process was Indigo Airlines. If I talk about cab facilities that was very bad every driver every day I saw them they were intoxicated every single day, 2 hours prior cabs arrived at home it's very waste of time for me, my management was very bad there were so many managers..Read More

  • Salary - Bad
  • +6 more
Read 111 Customer Service Executive reviews

Customer Service Executive salary at IGT Solutions

reported by 517 employees
₹1 L/yr - ₹5.4 L/yr
5% less than the average Customer Service Executive Salary in India
View more details

What IGT Solutions employees are saying about work life

based on 2.7k employees
66%
65%
71%
65%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

IGT Solutions Benefits

Cafeteria
Job Training
Free Transport
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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