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89 IGT Solutions Jobs
Customer Service Executive
0-2 years
₹ 1.5 - 3L/yr
Bangalore / Bengaluru
50 vacancies
Customer Service Executive
IGT Solutions
posted 18d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Greeting from IGT Solutions
We are hiring for Blended Process and looking for immediate Joiners
Role & responsibilities
Understands the various computer screens and how to utilize them effectively
Answering customer questions about the company's products/services
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Keeping records of customer interactions, transactions, comments, and complaints
Ensure customer satisfaction and provide professional customer support.
Educational & Essential Experience:
- Bachelor's Degree or Undergraduate dropouts
- 6 Months of BPO experience
- Excellent Written and spoken communication, business technical writing
- Computer Skills ability/experience using computer applications
- Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a blended environment(Voice &Chat/Email)
Interview Rounds:
- HR Round
- Versant/Voice and non-voice Test Round
- Operations Round
Contact Person : POOJA BHANDARI
Contact Details : 8180027759
Mail Id: Pooja.bhandari@igtsolutions.com
Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045
Employment Type: Full Time, Permanent
Read full job descriptionIGT Solutions Interview Questions & Tips
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What people at IGT Solutions are saying
Rating based on 111 Customer Service Executive
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
There is just only few things like we got 2.5 Leaves per month, my trainer was good his name was RISHAB Saxena, in indigo airline trainer, he was very supportive and understanding person.
There is a lot of things I didn't like in IGT Solutions, My process was Indigo Airlines. If I talk about cab facilities that was very bad every driver every day I saw them they were intoxicated every single day, 2 hours prior cabs arrived at home it's very waste of time for me, my management was very bad there were so many managers..Read More
- Salary - Bad
Customer Service Executive salary at IGT Solutions
What IGT Solutions employees are saying about work life
IGT Solutions Benefits
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