Customer Service Executive

Hiring for International Voice Process !

Note: Excellent Verbal and Written communication skills with ability to communicate effectively with international clients.

Roles and Responsibilities:

• Interact with customers via outbound calls to check on the status of requests.
• Understand customer requirements by clarifying and probing for information.
• Exhibit confidence and maintain a presentable demeanor.
• Demonstrate excellent problem-solving and convincing skills.
• Manage multiple projects simultaneously and adapt to changes effectively.
• Work collaboratively in a team, stay self-motivated, and performance-oriented.
• Use non-scripted probing techniques to determine customer needs and solve queries.
• Proficiency in US process, customer support, customer handling, international voice processing, and international processes.

Job Specifications:

• Open to graduates, undergraduates, dropouts, or those currently pursuing a bachelor's degree.
• Required Strong communication skills in English (verbal & written)
• Immediate joiners only.
• Fixed night shifts (8 PM to 5 AM).
• 5 days working, with Saturday & Sunday fixed offs.
• Competitive Salary with Performance based Incentives
• Cab and Meal Allowance are provided

Salary Offered:

• Freshers: ₹15,000 - ₹18,000 in-hand + other benefits.

Interested candidates can drop their updated resume at HR@revsyntech.com.