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483 Tech Mahindra Jobs

International Customer Care Executive || BPO-Inbound || Techmahindra

1-5 years

₹ 3 - 5L/yr

Noida, New Delhi, Greater Noida

100 vacancies

International Customer Care Executive || BPO-Inbound || Techmahindra

Tech Mahindra

posted 23d ago

Job Description

Job Description:


Title: Technical Support Associate - Voice process


Work Location: Noida Sector 60 A 20

Job Type: Fulltime 100% Onsite (Work from Office)

Pay Rate: Depending on experience

Start Date: Immediately

Preferred Skills: Troubleshoot, Internet troubleshooting, WIFI, Router, Modem Etc.

Salary slab: 3 LPA To 5 LPA


Role Overview:

Educational Qualifications

Graduates only


Work Experience Essential

  • Exposure to similar role for a minimum of 6 months.
  • Experience of working in 24/7 environment

Experience Desirable

  • 6 months or more experience in similar role.
  • Experience on basic internet troubleshooting

Basic Requirements


  • Excellent written and oral communication skills.
  • Candidates to be having experience of International Voice Process background.

Key Responsibilities


  • Voice Support & Email technical Support.
  • Candidates should be able to take calls
  • Call and Ticket ownership, drive to resolution and communication with customer.

Contact person for interview:


Rishika Mukherjee

8826106205


Please reach out to me for the virtual rounds of interviews, you may drop your resume for the same.


contact No. 8826106205

Email Id: rishika.mukherjee@techmahindra.com



Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

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Top Tech Mahindra International Customer Care Executive Interview Questions

Q1. Tell me something about yourself. Define encapsulation. What is inheritance. What is constructor. What is method overloading. Can we overloa ... read more
Q2. Factorial Calculation Problem Given an integer N , calculate and print the factorial of N . The factorial of a number N is defined as the p ... read more
Q3. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
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What people at Tech Mahindra are saying

3.0
 Rating based on 1 International Customer Care Executive review

Likes

It has good job security Best company for freshers A lot of things to learn

  • Skill development - Excellent
  • +1 more
Dislikes

Transport is worst. Managenent is worst. Superiors need are unable to solve is the issues of associates

  • Salary - Poor
  • +3 more
Read 1 International Customer Care Executive review

What Tech Mahindra employees are saying about work life

based on 35.2k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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