International Customer Care Executive || BPO-Inbound || Techmahindra

Job Description:

Title: Technical Support Associate - Voice process

Work Location: Noida Sector 60 A 20

Job Type: Fulltime 100% Onsite (Work from Office)

Pay Rate: Depending on experience

Start Date: Immediately

Preferred Skills: Troubleshoot, Internet troubleshooting, WIFI, Router, Modem Etc.

Salary slab: 3 LPA To 5 LPA

Role Overview:

Educational Qualifications

Graduates only

Work Experience Essential

• Exposure to similar role for a minimum of 6 months.
• Experience of working in 24/7 environment

Experience Desirable

• 6 months or more experience in similar role.
• Experience on basic internet troubleshooting

Basic Requirements

• Excellent written and oral communication skills.
• Candidates to be having experience of International Voice Process background.

Key Responsibilities

• Voice Support & Email technical Support.
• Candidates should be able to take calls
• Call and Ticket ownership, drive to resolution and communication with customer.

Contact person for interview:

Rishika Mukherjee

8826106205

Please reach out to me for the virtual rounds of interviews, you may drop your resume for the same.

contact No. 8826106205

Email Id: rishika.mukherjee@techmahindra.com