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96 IGT Solutions Jobs

Customer Care Executive

0-5 years

Bangalore / Bengaluru

1 vacancy

Customer Care Executive

IGT Solutions

posted 23d ago

Job Description

Greetings from IGT Solutions


As we are Hiring !


Freshers & Experienced


International Voice
International Non voice
Blended process


Job Responsibility:


Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management


Knowledge, Skills & Other Abilities:
Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem solving skills.


Educational & Essential Experience:


Bachelor's Degree or Undergraduate dropouts
6 Months Bpo or Travel experience
Excellent Written and spoken communication, business technical writing
Computer Skills ability/experience using computer applications
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Voice and Non-voice environment(Voice &Chat/Email)


Interview Rounds:
HR Round
Versant Round
Operations Round


Call and book your interview slot : 10-30 am to 3-30 pm


Location : 4th Floor, MSR North Tower, MS Ramaiah North Tower, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045



Contact Information given below


Name-Boobalan


WhatsApp Number: 6381370389 (Kindly drop your resume)


Mail Id: r.boobalan@igtsolutions.com









Employment Type: Full Time, Permanent

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IGT Solutions Interview Questions & Tips

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What people at IGT Solutions are saying

3.0
 Rating based on 71 Customer Care Executive reviews

Likes

Team environment is very good

  • Work-life balance - Good
Dislikes

Support team is not much co operative

Read 71 Customer Care Executive reviews

Customer Care Executive salary at IGT Solutions

reported by 263 employees
₹1.1 L/yr - ₹5.2 L/yr
11% more than the average Customer Care Executive Salary in India
View more details

What IGT Solutions employees are saying about work life

based on 2.7k employees
66%
65%
71%
65%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

IGT Solutions Benefits

Cafeteria
Job Training
Free Transport
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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