Customer Care Executive

Greetings from IGT Solutions

As we are Hiring !

Freshers & Experienced

International Voice
International Non voice
Blended process

Job Responsibility:

Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management

Knowledge, Skills & Other Abilities:
Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem solving skills.

Educational & Essential Experience:

Bachelor's Degree or Undergraduate dropouts
6 Months Bpo or Travel experience
Excellent Written and spoken communication, business technical writing
Computer Skills ability/experience using computer applications
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Voice and Non-voice environment(Voice &Chat/Email)

Interview Rounds:
HR Round
Versant Round
Operations Round

Call and book your interview slot : 10-30 am to 3-30 pm

Location : 4th Floor, MSR North Tower, MS Ramaiah North Tower, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Contact Information given below

Name-Kavya

WhatsApp Number: 6383602074 (Kindly drop your resume)

Mail Id: kaviya.ramesh@igtsolutions.com