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105 IGT Solutions Jobs

Process trainer|| Content Moderation

1-6 years

₹ 4.2 - 4.4L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

1 vacancy

Process trainer|| Content Moderation

IGT Solutions

posted 3hr ago

Job Description

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership


JOB RESPONSIBILITIES-

  • Ensure successful execution of training needs
  • Measure program training effectiveness
  • Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
  • Send reports/MIS to the Operations team on the progress/pending status of activities
  • Review content at regular intervals to ensure all updates are incorporated
  • Participate in Internal & External Calibrations
  • Conduct refresher trainings based on TNI
  • Manage Knowledge Check for New Hires & Production Staff

KNOWLEDGE, SKILLS, OTHER ABILITIES-

  • Very Strong written and verbal communication skills (English)
  • Customer/ Client Handling Skills
  • Ability to work during all shifts
  • Experience in any product/process/soft skill/up-skilling training
  • 1- 5 years of experience in Training ( line trainer experience can also be considered )

Working Hours:

  • 24 x 7 Shift
  • 9 hours shift with 1 hour break. Work From Office

Working Days:

  • 5 Days working in a week

Benefits:

  • Rewards & Recognition (Awards & Gifts)

Interested candidate can share their cv @ swapnil.gupta@igtsolutions.com(7042379178)




Employment Type: Full Time, Permanent

Read full job description

Prepare for Process Trainer roles with real interview advice

People are getting interviews at IGT Solutions through

(based on 146 IGT Solutions interviews)
Walkin
Job Portal
Referral
Recruitment Consultant
Company Website
Campus Placement
30%
21%
13%
4%
3%
2%
27% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at IGT Solutions are saying

3.9
 Rating based on 15 Process Trainer reviews

Likes

No one is BOSS here... everyone is supporting colleague....

Dislikes

Grading system

Read 15 reviews

Process Trainer salary at IGT Solutions

reported by 50 employees with 1-8 years exp.
₹2.6 L/yr - ₹5.3 L/yr
10% less than the average Process Trainer Salary in India
View more details

What IGT Solutions employees are saying about work life

based on 2.6k employees
67%
64%
71%
66%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

IGT Solutions Benefits

Cafeteria
Job Training
Free Transport
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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IGT Solutions Gurgaon / Gurugram Office Location

View all
Gurugram Office
Headquarter
InterGlobe Technologies, 2nd floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurgaon Road, Dhundahera Gurugram
Haryana 122016

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