Inside Sales Team Lead

The Inside Sales Team Lead is responsible for overseeing and motivating a team of inside sales representatives to meet and exceed sales targets. This role involves guiding the team in day-to-day operations, ensuring a smooth workflow, and developing strategies to drive sales performance while fostering a positive and results-oriented environment. This role involves individual contribution along with team target.

Key Responsibilities:

Team Leadership: Lead, coach, and inspire the inside sales team to achieve individual and team sales goals.

Performance Management: Track key sales metrics and analyze data to identify areas for improvement.

Customer Relationship Management: Oversee the use of CRM tools to track customer interactions and pipeline activity. Resolve escalated customer issues effectively and efficiently.

Reporting and Communication: Prepare and present sales reports, forecasts, and insights to management.

Collaboration: Work closely with marketing, product, and operations teams to ensure alignment on campaigns, offerings, and goals.

Qualifications and Skills:

Experience:

• Proven experience in an inside sales role, with at least 1-2 years in a supervisory or leadership position.

Skills:

• Strong leadership and motivational abilities.
• Excellent communication and interpersonal skills.
• Proficiency in CRM systems (e.g., Salesforce, HubSpot) and MS Office.
• Strong analytical and problem-solving skills.

Education:

• Bachelors degree in business, marketing, or a related field (preferred).

Personal Attributes:

• Goal-oriented with a passion for achieving results.
• Ability to work in a fast-paced and dynamic environment.
• Strong organizational skills with attention to detail