Collections Manager - Micro Lending

Role & responsibilities

• Responsible for Bkt Collection, recovery on write-off portfolio in ML portfolio.
• Ensuring target based resolutions and cash collections; Driving and guiding branch staff for the same. 
• Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
• Providing timely and quality feedback on customers, branches, villages to credit.
• Specific focus on Nonstarters and revenue collection.
• Initiating legal actions for critical cases.
• No delay in deposition of money.