Client Servicing Manager- Enterprise Accounts

Key Result Areas

• The person will be responsible for the end-end servicing for the key accounts like getting the brief, and executing it with the help of the other client-facing teams, & will be responsible for doing upselling and cross-selling
• Maintain a regular visitation program with our client base with appropriate levels of focus on the various grades of clients within the allocated base.
• Will work closely with the internal teams
• Maintain all relevant details about our clients, including scheduled visits and copies of agreed plans and other tasks.
• The individual should be well-versed in loyalty programs and the touch points so that they can provide clients with the appropriate solutions based on the program.

Skill Set Required

• Must have 5 years of experience in Client Servicing & should be a part of the revenue generation.
• Should have a good working knowledge of Excel such as VLOOKUP, HLOOK, Pivot Table, and Summarising or merging the data from one Excel sheet to another to generate the report in Excel
• Should have good experience in making and presenting presentations
• Should have management 1 large account or 3-4 small accounts
• Should have experience in cross-selling/upselling to existing clients
• Good Communication and Negotiation Skills
• Good to know API integration will be an add-on advantage

Company Name: Vouchagram India Pvt Ltd (Brand Name GyFTR)

We are India's largest digital rewards backend solutions company with an annual turnover of INR 3000 Crores. GyFTR is the brand name for Vouchagram India Private Limited, a 100% subsidiary of a Singapore-based company working in the Digital Payments, Instant Rewards, and Gift Vouchers space. GyFTR is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 250 + brands like Levis, Flipkart, Marks and Spencer, Dominos, etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells, etc. to name a few, and also servicing top 12 private sector banks.

GyFTR is the market leader owning 70% of the market share as per numbers with a footprint covering 90% of space. The company has grown more than 150% year on year over the last 3 years.

Education

Graduate

Do visit the below-mentioned websites for a broader understanding about us.

www.gyftr.com
www.vouchagram.com