Manager - Client Relations & Sales

Role & responsibilities

• To understand the travel business.
• Management of Key Marine Accounts Developing new and retaining existing Clients.
• Meeting clients regularly. Taking their feedback and addressing issues affecting the business.
• Making follow-ups calls & visits.
• To be available on call to assist with any emergency travel situation.
• Coordinate in escalation of visa cases for clients.
• Handling Corporate Sales Presentations, Preparing Operational Procedures.
• MIS Deliver Periodic Reports to the Clients & highlight areas of cost saving.
• Credit Control - Liaise together with the Accounts Department & follow up for delayed payments.
• Coordinate with Accounts team & client to resolve accounting issues.
• Candidates applying must have relevant experience and a proven record in Client Relationship Management and be process oriented with strong presentation skills.
• Travel experience is an added advantage but not mandatory.
• All other all duties as defined by the Line Manager

Preferred candidate profile

• Graduate with minimum 5 years experience working in a Travel agency & 3 years in client handling.
• Sales back ground & MBA will be considered as plus points.
• Pleasant personality & should be a go getter.