Key Accounts Manager

Role: Key Account Manager
Reporting To: KAM Regional Manager
Location: Kochi

About the Function:

The Independent Hotels team is a part of the Domestic Hotel Supply Function. This team
oversees the supply for independent hotels located across India and currently has contracted
with over 70,000 hotels on our platforms.

About the Role:
This role plays a critical part in the Key Accounts Management team within the Domestic
Hotels Supply Function. As a Key Account Manager, the incumbent will hold end-to-end
responsibility for driving growth for assigned key accounts through regular engagement with
partners. This involves sharing essential business insights and recommendations with key
external stakeholders and ensuring smooth execution of agreed-upon actions by coordinating
with cross-functional teams.

What will you be doing:
1. Relationship and Key Account Management:
As a Key account manager, you will be responsible for connecting and engaging with the
"c" level management and the account management of domestic hotels and driving
sustainable performance of the account.
Collaborating with partners in the portfolio and providing expertise, metrics, analysis,
and recommendations based on the industry's best practices.
You will need to travel to different cities to meet relevant decision-makers and spend
50% of your time in the field within the same city.

2. Portfolio Management and Driving Growth for units:
Reviewing monthly production reports and providing feedback to top producing hotels,
planning and executing market visits, reviewing meetings (virtually and in person) to
discuss monthly performance, and training partner hotels on our extranet to enable
effective usage.
Building review reports, sharing insights on market with the hotels, comp-set analysis to
drive growth for the unit.
Ensuring adequate inventory availability and price competitiveness throughout the year.

3. Negotiation Skills:
Networking, initiating deals, negotiating, and closing deals with hotel partners.
Strategizing to market the hotel in a better way.
Onboarding hotels for Ad-tech sponsored unit campaigns. Making exclusive deals with
hotel partners to ensure a competitive edge for MMT.

Qualification & Experience:

• Graduation from a reputed institute with 2 years of relevant experience.
  
• Preferred candidates having past work experience in sales/Travel Trade/ Key Account
  Management/ Contracting/B2B Sales.
  
• Experience in handling multiple accounts
  
• Expertise in MS Excel and MS Power-point
  
• Key Success Factors for the Role
  
• Good at numbers and data analysis
  
• Strong communication skills
  
• Team player & strategic thinking
  
• High on analytical and problem solving skills