Business process Excellence

Nature of The Job

• Prioritizing the required Process mapping work and managing the activity via sprints. Cover all processes end-to-end within functional areas and Financial Operations
• Lead and design workshops to document current and future state Finance processes and highlight existing risks and controls
• Identify gaps or weaknesses in the current state and capture any issues that require remediation
• Proactively identifying improvements for the business that can be deliver through tactical and transformational fixes e.g. Policy, Process, Data and System changes

Job Purpose

• Leading the elicitation and validation of Finance Business requirements for a new ERP System
• Lead on the required Data migration, analysis and mapping work required in readiness for a new ERP System e.g. Mapping of existing Chart of Account (CoA) structure to the new best practice CoA structure and creation of the Delegation of Authority (DoA)
• Work closely with and mentor and development team members
• Ensure the programme meets its goals and objectives. Working within the Project / Programme Managers to ensure that the process and data activities are scoped, planned and resourced.
• Carrying out Business Data Analysis role for the Future Finance Programme (FFP), including the mapping of the old Chart of Accounts (CoA) to the new Chart of Account structure.

Key Accountability

Actions

Scoping & Managing Deliverables

• Planning and scheduling the business process and system requirements work, including resource
• Monitoring performance through regular meetings

Leadership & Mentoring

• Identifying training and development needs
• Giving and receiving feedback in a positive way
• Respecting peoples differences within the team
• Working with team members, to coach and drive enthusiasm to maintain commitment and change delivery.
• Act as a role model and be keen to go the extra mile’ when required, leading by example so that members of the team demonstrate similar commitment.

Business Focus

• Develop an understanding of the business and how it functions keeping up to date with changes to business strategy, functions and processes.
• Look to innovate and drive change by regular meetings with different business areas to identify areas where new / updates to process or systems and data can lead to improved business processes
• Where improvements are identified assist business with raising appropriate IT Demand requests (Change Request, Project request, business case for new software)
• Promote and sustain a constructive, supportive and friendly working relationship with all customers, external and internal, immediate and senior management and other work colleagues.
• Ensure effective cross function team work to enable successful project delivery
• Communicate and obtain feedback from relevant stakeholders following delivery of projects and change requests, analyzing comments and requests, and prioritizing if action is appropriate

Business Process & Change Analysis

• Gather business requirements by individual meetings and workshops.
• Document ‘as is’ and ‘to be’ business processes.
• Produce Business Requirements Specifications to University of Law standards.
• Produce RFI / RFQ documents to support the tender process where 3rd party solution is required.
• Support business case production through the capture, analysis and prioritization of benefits
• Work with Solution Delivery team to propose appropriate solutions.

Additional tasks

• The job holder may be required to perform other duties as assigned by members of the Business Process & Data Analysis team from time to time.
• This job description is to be read in conjunction with the relevant Roles and Responsibilities Career Level document.
• This job description is correct at [date]. It may vary in consultation with the post holder to reflect changes within the marketplace, in Registry department and the University.

Desired Profile

Essential

• Degree level or equivalent in relevant subject

Desirable

• Qualified or Part Qualified Accountant
• Business Change qualification, Diploma or equivalent
• Project Management qualification such as Prince 2

Skills

Essential

• Strong oral and written communication skills, including presentations, specification and business case writing
• Knowledge of Finance best practice processes
• Excellent customer service skills
• Ability to simplify complexity into clear and detailed illustrations
• Proficient Microsoft applications user
• Knowledge of database architecture and design
• Business Process Mapping

Desirable

• Knowledge of Agresso (Unit-4) best practice Finance Processes

Behavioral

• Develop and exhibit excellent organizational, planning and time management skills.
• Display logical thinking with creative problem-solving.
• Excellent communication and negotiation skills.
• Able to build positive, collaborative relationships with a variety of stakeholders.
• Ability to work well with others and to provide leadership to a variety of internal and external stakeholders.
• Manage own time and daily work tasks.
• Work independently and as part of a team

Relevant

Experience

Essential

• At least 8-10 years recent experience in a Process & Data Analysis role including the following:
• Experience working on large-scale finance transformation projects.
• Experience of finance processes, process mapping, business analysis, create risk and control metrics.
• Experience of having gone through a whole system tender process. Leading on gathering, analyzing and developing business systems' requirements and needs
• Excellent communication skills - capable of managing communications and engagement at all levels
• Ability to take initiative and self-manage, with a 'can do’ attitude, ability to cope with tight deadlines and work under pressure
• Production of clear and detailed business process models and requirement specifications
• User Acceptance Scripts and Testing
• Stakeholder management
• Previous data migration and data mapping experience

Desirable

• Worked in a professional services environment, particularly Finance.
• Worked in a Higher Education or Public sector setting
• Experience with Unit-4 Agresso
• Financial reporting or Audit background or Shared Services or Business Process Outsourcing experience is desirable.
• Experience completing mapping of Chart of Accounts
• Experience supporting the development of the delegation of authority
• Working closely with end users to develop their use of complex, off-the-shelf software packages
• Consultancy background