AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
45 Fujitsu Jobs
Service Process Controller
Fujitsu
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Ensure the Operations Manager has a solid understanding of retail sales principles and familiarity with retail devices (POS systems, tills, cash handling, printers, and peripherals). Oversee timely completion of daily health checks, ensuring findings are resolved before store opening and business impact is minimized. Identify areas for improvement and drive initiatives to enhance sales, customer satisfaction, and operational efficiency. Collaborate with SD managers and the BRM team to address customer feedback and monitor SD performance for smooth business operations. Maintain regular communication with the Account team to ensure alignment and provide timely updates. Manage operational schedules and assist with resource planning. Continuously monitor and optimize processes for efficiency, scalability, and effectiveness. Serve as the primary contact for escalated process issues and implement prompt resolutions.
Investigate operational issues, implementing corrective actions to resolve inefficiencies.
Ensure timely completion of all security-related tasks.
Ensure timely resolution and updates of tickets assigned to the team.
Manage change processes to balance business needs, minimize disruption, and mitigate risks. Provide leadership and guidance to the team for process execution. Analyze workflows to identify and recommend process improvements based on data and stakeholder feedback. Prepare and deliver daily and weekly status reports outlining operational performance and project updates. Submit monthly status reports and audit documentation to the client and other stakeholders. Ensure SOPs are maintained and aligned with current practices. Monitor Knowledge Management processes within the team. Apply ITIL principles and best practices in operations. Utilize TFS now/ServiceNow for effective service management. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is required. Strong verbal and written communication skills are essential.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Process Controller roles with real interview advice
What people at Fujitsu are saying
Process Controller salary at Fujitsu
reported by
4
employees
with 3-5
years exp.
₹3.2
L/yr - ₹7
L/yr
14%
more
than the average Process Controller Salary in India
View more details
What Fujitsu employees are saying about work life
based on 2.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Fujitsu Benefits
View more benefits
Compare Fujitsu with
Accenture
Compare
TCS
Compare
HCLTech
Compare
Wipro
Compare
Tech Mahindra
Compare
Infosys
Compare
Cognizant
Compare
IBM
Compare
Capgemini
Compare
LTIMindtree
Compare
Genpact
Compare
DXC Technology
Compare
Sutherland Global Services
Compare
Virtusa Consulting Services
Compare
CGI Group
Compare
GlobalLogic
Compare
Bosch Global Software Technologies
Compare
UST
Compare
Eviden
Compare
Nagarro
Compare
Similar Jobs for you
Hiring For MySQL and Maria DB_Pune/Noida/Bangalore
5-7 Yrs
Pune, Bangalore / Bengaluru, Greater Noida
Principal CU/L3 Software Development Engineer(5G/4G)
10-18 Yrs
Bangalore / Bengaluru
Share an Interview