Upload Button Icon Add office photos
filter salaries All Filters

72 Firstsource Solutions Jobs

Customer Support Executive

1-5 years

₹ 2.5 - 3.5L/yr

Hyderabad / Secunderabad

20 vacancies

Customer Support Executive

Firstsource Solutions

posted 4d ago

Job Description

Greetings from FirstSource Solution!!


We are looking for immediate joiners for an amazing opportunity!!


We have an exciting opportunity for both fresher and experienced candidates with good Verbal communication skills for an International Voice support.


Roles & Responsibilities:

  • Revert on calls on variety of issues.
  • The agent has to revert on calls for resolving multiple issues.
  • Resolve customer problems in a timely manner.
  • Take ownership & deliver on customer commitments.
  • Liase with others within the process in the event where customer query can't be resolved at first point of contact.

Walk-in Time: 11AM to 2PM


Mode of Interview:

  1. F2F HR round
  2. SVAR Assessment
  3. Operations manager round

Eligibility Criteria:

  • Intermediate or Graduate freshers(NO BE/BTech/PG) can also apply
  • Graduates or Undergraduates with 1 year experience into international voice process candidates can apply
  • Looking for excellent communication
  • Prior experience into international voice process would be an added advantage
  • Will have excellent growth opportunities with organization
  • Transport boundary would be 23KM from office
  • One way cab will be provided
  • Another way shuttle services will be provided till or from raidurg metro station
  • Can complete all the rounds of interview in single day

Interested candidates must directly walk into the FirstSource office for the interview process. Please carry an updated resume and government photo ID proof.


Point of contact : Haritha & Geethika -HR (Must Walkin Directly to Office for Face-to-Face Interview & Must mention on top of CV )


Note: Saturday & Sunday walkins would not be there


Interview Venue:

Firstsource Solutions Limited

1st Floor, BSR Tech Park,

Near Wipro Circle,

Nanakramguda Financial District ,

Hyderabad - 500008.


Employment Type: Full Time, Permanent

Read full job description

Firstsource Solutions Interview Questions & Tips

Prepare for Firstsource Solutions Customer Support Executive roles with real interview advice

What people at Firstsource Solutions are saying

3.6
 Rating based on 54 Customer Support Executive reviews

Likes

Nothing

Dislikes

The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. The chat was just welcome 12 written. One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value off the people who work effectively.

Read 54 reviews

Customer Support Executive salary at Firstsource Solutions

reported by 200 employees
₹1.1 L/yr - ₹4.5 L/yr
At par with the average Customer Support Executive Salary in India
View more details

What Firstsource Solutions employees are saying about work life

based on 4.4k employees
61%
53%
64%
53%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Firstsource Solutions Benefits

Submitted by Company
Job Training
Soft Skill Training
Cafeteria
Free Transport
Submitted by Employees
Job Training
Cafeteria
Free Transport
Soft Skill Training
Work From Home
Health Insurance +6 more
View more benefits

Compare Firstsource Solutions with

Infosys

3.7
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.6
Compare

Accenture

3.9
Compare

Cognizant

3.8
Compare

Capgemini

3.8
Compare

IBM

4.1
Compare

LTIMindtree

3.9
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

iEnergizer

4.7
Compare

WNS

3.4
Compare

Infosys BPM

3.7
Compare

Conneqt Business Solutions

3.7
Compare

HGS

3.9
Compare

Omega Healthcare

3.8
Compare

Conduent

3.5
Compare

Foundever

3.6
Compare

Similar Jobs for you

Customer Support Executive at Firstsource

Bangalore / Bengaluru

0-3 Yrs

₹ 0.5-3 LPA

Customer Support Executive at Firstsource

Bangalore / Bengaluru

0-5 Yrs

₹ 0.5-3 LPA

Customer Support Executive at Wipro

Pune

0-2 Yrs

₹ 1.75-3.5 LPA

Customer Care Executive at Firstsource

Mumbai

0-5 Yrs

₹ 2.25-3 LPA

Customer Service Executive at Teleperformance (TP)

Gurgaon / Gurugram

1-6 Yrs

₹ 2.25-3 LPA

Senior Customer Support Executive at Firstsource

Mumbai Suburban, Mumbai

0-2 Yrs

₹ 2-2.5 LPA

Customer Support Executive at Teleperformance (TP)

Noida

0-5 Yrs

₹ 1-3.5 LPA

Senior Customer Service Executive at Firstsource

Mumbai Suburban

0-2 Yrs

₹ 2-2.5 LPA

Customer Support Executive at eClerx

Thane, Navi Mumbai

0-2 Yrs

₹ 2-2.5 LPA

Customer Support Executive at Teleperformance (TP)

Bangalore / Bengaluru

1-6 Yrs

₹ 2.5-3 LPA

Customer Support Executive

1-5 Yrs

₹ 2.5 - 3.5L/yr

Hyderabad / Secunderabad

6d ago·via naukri.com

Quality Analyst- US Mortgage (Underwriting)

5-7 Yrs

Bangalore / Bengaluru

15hr ago·via naukri.com

Configuration Analyst

4-9 Yrs

Chennai

16hr ago·via naukri.com

Team Lead - Claims Adjudication

4-9 Yrs

Hyderabad / Secunderabad

16hr ago·via naukri.com

Business Intelligence Analyst-Power BI Developer (Night Shift)

3-5 Yrs

Hyderabad / Secunderabad

3d ago·via naukri.com

Hiring For Chat Process

₹ 2 - 3L/yr

Mumbai, Mumbai Suburban

3d ago·via naukri.com

Hiring For Chat Support Executive / UK chat process

0-5 Yrs

₹ 1.25 - 3L/yr

Mumbai Suburban

5d ago·via naukri.com

Hiring For Voice Process

0-5 Yrs

₹ 2 - 4.25L/yr

Mumbai, Mumbai Suburban, Mumbai

6d ago·via naukri.com

Hiring For Chat Process

0-1 Yrs

₹ 2 - 3L/yr

Mumbai, Mumbai Suburban

6d ago·via naukri.com
write
Share an Interview