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241 Fashion TV Jobs

Sales Associate(Immediate Joining/Mumbai based)

1-3 years

Mumbai

1 vacancy

Sales Associate(Immediate Joining/Mumbai based)

Fashion TV

posted 4d ago

Job Description

Overview
The Sales Associate plays a vital role in the success of our retail operation in Mumbai, driving sales and fostering customer loyalty. This position requires a dynamic individual who is passionate about delivering exceptional customer service while achieving personal and team sales targets. Being the first point of contact for customers, a Sales Associate needs to understand customer needs and recommend appropriate products and services. The role not only ensures customer satisfaction but also contributes to the overall sales growth of the organization. An effective Sales Associate should possess excellent communication skills and the ability to work in a fast-paced environment. With a focus on building relationships and providing insightful product knowledge, the Sales Associate will highlight our commitment to quality and service, reinforcing the brands reputation in a competitive market.
Key Responsibilities
  • Engage with customers to understand their needs and provide tailored solutions.
  • Maintain a welcoming and visually appealing sales environment.
  • Assist customers in selecting products that best meet their requirements.
  • Successfully meet and exceed individual and team sales targets.
  • Conduct product demonstrations to educate customers.
  • Provide accurate information regarding product features, pricing, and promotions.
  • Handle customer inquiries and resolve issues efficiently.
  • Collaborate with team members to enhance overall store performance.
  • Participate in product training sessions to enhance product knowledge.
  • Ensure inventory levels are maintained and assist in stock replenishment.
  • Perform cash handling operations accurately.
  • Document customer feedback and relay important information to management.
  • Implement upselling and cross-selling techniques to maximize sales.
  • Adhere to all company policies and procedures.
  • Assist with visual merchandising to optimize product placement.
Required Qualifications
  • High school diploma or equivalent; relevant certifications are a plus.
  • Proven experience in retail sales or customer service.
  • Strong verbal and interpersonal communication skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Demonstrated ability to achieve sales targets.
  • Basic computer skills for inventory management and cash handling.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work well in a team-oriented environment.
  • Strong organizational and time management skills.
  • Familiarity with sales reporting tools and techniques.
  • Positive attitude and a passion for sales.
  • Ability to learn quickly and adapt to changing environments.
  • Previous experience in a fast-paced retail environment is preferred.
  • Knowledge of industry trends and competitor analysis.
  • Commitment to providing exceptional customer service.
  • Fluency in English and local languages is important.

Employment Type: Full Time, Permanent

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What Fashion TV employees are saying about work life

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54%
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66%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
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Fashion TV Benefits

Job Training
Soft Skill Training
Team Outings
Education Assistance
Work From Home
International Relocation +6 more
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