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Staff, Asset Services
Ernst & Young
posted 24d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide analysis, documentation, management, and direct technology support of customer requirements according to standardized methods
- Execute work associated with the implementation of EY tools, and onboarding of new customers, aligned with the standard methodology defined by EY
- Assist coordination of project activities between clients and project teams and directly with the external client
- Resolve product or service problems by answering client queries, determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution
- Create knowledge base materials dedicated towards operational efficiency
Skills and attributes for success
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Strong communication and presentation skills
- Cross cultural awareness and sensitivity
- High energy levels, agility and adaptability
- Ability to effectively prioritize and escalate customer issues
- Ability to multitask and comfortable working in a large organization across multiple teams
- Ability to adapt quickly in using and supporting various technologies
To qualify for the role, you must have
- Bachelor of Science or Master s degree in Computer Science or related field
- 0-5 years of overall technology development and/or support experience
- Strong conceptual and analytical skills: SQL, Problem Solving, Performance tuning, Test case analysis
- Technical expertise in distributed system architecture, design, and development
- Experience in supporting web applications that use MongoDB, Neo4j and/or NoSQL
- Strong communication skills and responsiveness, including email and over the phone, to address client queries, is required
- Demonstrated analysis, problem solving and troubleshooting expertise
Ideally, you ll also have
- Experience in using and supporting various technologies
- Strong hands on experience with Power BI or similar reporting tools along with broad exposure in:
- Data architecture across web applications hosted in a cloud environment
- Customer support processes and technologies
- Reporting on service level agreements and usage statistics
- Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
- Knowledge and experience of working in a cross-cultural setup
Employment Type: Full Time, Permanent
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People are getting interviews at Ernst & Young through
People are getting interviews through
(based on 770 Ernst & Young interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
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28%
21%
14%
8%
6%
4%
19% candidates got the interview through other sources.
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What people at Ernst & Young are saying
Rating based on 4 Staff
reviews
Anonymous · GCR
in Gurgaon/Gurugram, Haryana
Likes
Work life balance
Dislikes
Salary was not as per market.
Read 4 reviewsStaff salary at Ernst & Young
reported by
46
employees
₹2.8
L/yr - ₹12.1
L/yr
26%
more
than the average Staff Salary in India
View more details
What Ernst & Young employees are saying about work life
based on 10.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ernst & Young Benefits
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Ernst & Young Bangalore / Bengaluru Office Locations
Bangalore Office
Ernst & Young, 3rd Floor, Tower C, RMZ Infinity Municipal No. 3, Survey No 1477/2 & 10, Old Madras Road, Benniganahalli, K.R. Puram
Bangalore
Karnataka 560016
Karnataka 560016
Bengaluru Office
Ernst & Young
Tower C, 3rd Floor, RMZ Infinity
Municipal No. 3, Old Madras Road
Survey No 1477/2 & 10
Benniganahalli, K.R. Puram
560016 Bengaluru
Ernst & Young
UB City, Canberra Block
12th & 13th Floor
No. 24, Vittal Mallya Road
Bengaluru
Bengaluru
560001
560001
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