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based on 10.1k Reviews

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2192 Ernst & Young Jobs

Marketing Manager-Proactive hiring

10-14 years

Bangalore / Bengaluru

1 vacancy

Marketing Manager-Proactive hiring

Ernst & Young

posted 8hr ago

Job Role Insights

Flexible timing

Job Description

Business Design Consultant
Business Design Consultant can take up opportunities in the business transformation engagements across sales, service, marketing & pricing functions with the lens of Customer Experience.
Responsibilities, Skills and Expertise
  • Act as a trusted advisor in understanding and analysing clients business problem / vision, conduct current state assessment with business stakeholders via workshop, questionnaire, interview etc, analyse the collected datapoints / artefacts and provide meaningful insights / recommendations for future state design.
  • Preferred with business consulting background with sound knowledge of key enterprise business process, customer touchpoint & journey design, design thinking along with stakeholder management.
  • Should be able to contribute practice development, thought leadership and busines development activities.
  • Either of below domain / function expertise are preferred
    • Sales - B2B / B2C sales strategy, sales planning, lead & funnel mgmt., field & territory mgmt., order mgmt., CRM digital channels, operating models design, channel & touch point analysis, business case & transformation roadmap
    • Service - customer service strategy, channel strategy: contact centre, digital and self-service, customer experience management, channel & touch point analysis, business case & transformation roadmap, analysis of customer feedback and associated KPI s.
    • Marketing - B2B / B2C digital marketing strategy & roadmap, industry scan & competitor analysis, marketing operating model, marketing automation assessment & strategy, recommendation for technology improvement and investment
    • Ecom - Ecom strategy, operating model, business case & transformation roadmap
  • Tech/ Tools Skills: Should have solid hands-on experience in Design Collaboration tools (Mural/Miro/PPT/Visio) to build and modify CX Journey flows, Personas, Service Design Flows, Process Flows, etc.
  • Good to have vertical & Industry Experience in CPG & Retail, Telecom & Media (TMT), Advance manufacturing, Healthcare, and life science, BFSI, or CX Consulting services.







Employment Type: Full Time, Permanent

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What people at Ernst & Young are saying

Marketing Manager salary at Ernst & Young

reported by 5 employees with 10-14 years exp.
₹17.6 L/yr - ₹27 L/yr
50% more than the average Marketing Manager Salary in India
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What Ernst & Young employees are saying about work life

based on 10.1k employees
73%
91%
52%
93%
Flexible timing
Monday to Friday
No travel
Day Shift
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Ernst & Young Benefits

Work From Home
Soft Skill Training
Health Insurance
Job Training
Team Outings
Cafeteria +6 more
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Ernst & Young Bangalore / Bengaluru Office Locations

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Bangalore Office
Ernst & Young, 3rd Floor, Tower C, RMZ Infinity Municipal No. 3, Survey No 1477/2 & 10, Old Madras Road, Benniganahalli, K.R. Puram Bangalore
Karnataka 560016
Bengaluru Office
Ernst & Young Tower C, 3rd Floor, RMZ Infinity Municipal No. 3, Old Madras Road Survey No 1477/2 & 10 Benniganahalli, K.R. Puram 560016 Bengaluru Ernst & Young UB City, Canberra Block 12th & 13th Floor No. 24, Vittal Mallya Road Bengaluru Bengaluru
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