Supervising Associate-Event Manager

The opportunity

This position ensures the successful execution of internal and client facing events for the firm. This individual follows and promotes firm, business unit and department policies, guidelines, and procedures.

Your key responsibilities

• Consult with event sponsor and/or requester to understand end-end requirements of the event
• Conduct venue research in conjunction with our preferred meeting management companies and make recommendations on meeting location by taking a detailed brief ascertain all event requirements and suggest event solution(s)
• Comply and promote the firm guidelines/policies
• Manage elements of delegate management
• Consult with the event program manager to ensure EY brand compliance throughout the event and pre and post event communication process
• Drive cost efficiencies and negotiations with venues and suppliers, ensuring all value adds have been reviewed and exhausted with suppliers
• Prepare initial event logistics budget and manage throughout the event lifecycle
• Prepare on-site schedules and run sheets for event logistics for venues and suppliers the venue
• Coordinate with Technology Support to arrange special event production and on-site technology.
• Audit and submit for approval any program related invoices and provide full event reconciliation
• Responsible for the smooth running of the event on-site, anticipating any problems/issues and putting in place measures and solutions before they occur
• Ability to resolve any complex problems and effectively with minimal disruption, and using existing solutions
• Act as the main point of contact on-site for all suppliers, ensuring that all suppliers are providing the agreed level of service and actively resolving any issues
• Take overall responsibility for the delegation and direction of the on-site support team, adjusting planning where necessary
• Assist in other areas of Events as needed
• Support and devise ideas/best practices for the team to drive process efficiencies as well as contribute creativity
• Using Firms Guidelines and Procedures, this individual makes recommendations to internal clients regarding location and logistics on various sized events and initiatives
• This individual may also recommend solutions and provides guidance to other Event Managers and meeting requestors regarding specific aspects of a large event or initiative.
• Anticipates clients questions and is prepared when dealing with internal clients.

Skills and attributes for success

• Experience in corporate travel & events environment
• Exceptional customer service skills with a pro-active approach and commitment to quality
• Strong organizational skills with exceptional attention to detail
• Reactivity and ability to manage emergency, think out of the box and adapt to last minute changes and business dynamics
• Understand of business environment by investigating and proposing service and process improvements

To qualify for the role, you must have

• Must have a minimum 8 -10 years of event management skills and experience
• Must be experienced with all Microsoft Office Tools with competency in the use of Excel and PowerPoint.
• Excellent interpersonal and communication skills must be able to communicate clearly and with authenticity to senior leadership and stakeholders
• Must be able to work independently with minimal guidance
• High level of attention to detail and strong organizational skills are essential, with the ability to prioritise effectively

Ideally, you’ll also have

• Requires in-depth knowledge and experience of running large, logistically complex Global events
• Knowledge of meeting industry software, CRM, including web registration & digital marketing applications
• Demonstrable ability to interact with leadership, stakeholders, and peers
• Personal travel experience and geographic knowledge
• Interest on project management and technical/digital affinity
• Able to work virtually and with flexible shift timing

What we look for

We're interested in hiring a successful Event manager with a proven leadership skills and ability to find a compromise between your team's capabilities and internal customers’ expectations. The role requires someone who can manage several activities, with strong multi-tasking, prioritization, organizational and time management skills. Experience and understanding in the fields of travel & event management combined with a high technical/digital affinity are also essential.