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Engaged Employer

Ernst & Young

Compare

3.4

based on 10.8k Reviews

Video summary

1902 Ernst & Young Jobs

EM-Senior

Ernst Young

3.4

based on 10.8k Reviews

1-6 years

Kolkata

1 vacancy

EM-Senior

Ernst & Young

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Quality Assurance Consulting Human Resource Management MS Office Scheduling US Staffing

+ 4 more

Job Description

EY- Assurance - Senior Associate- Experience Management

As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols.

We re looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines.

Your key responsibilities

Work as subject matter expert on resource management concepts and scheduling tools for the assigned SET(s)/industry/sector teams
Work with GDS Service Delivery teams to create optimized resource portfolios/resource allocation plan on classified accounts/clients.
Proactively identify staffing challenges and provide customized scheduling solutions.
Ensure staffing guidelines are consistently followed within the resource management and Service Delivery teams.
Ensure resource schedules are timely and accurately updated on the scheduling tools.
Optimize resource utilization through effective scheduling strategies.
Supervise and review the execution of resource management and deployment procedures carried out by EY GDS Associates/advanced associates.
Training and development of EM associates.
Identifying and prioritizing opportunities for process improvement/re-engineering.
Develop a strong business continuity framework for self and team.
Develop strong working relationships with GDS Service Delivery Managers/Seniors as well as with experience management/resource management teams onshore.

Skills and attributes for success

Workforce/Resource Management professional with expertise in scheduling, staffing and resource planning concepts.
Quick decision-making ability to accommodate real time staffing changes/requests.
Strong execution skills with focus on meeting timelines and delivering highest quality service.
Excellent verbal and written communication skills.
Strong working knowledge of MS Excel, Word and PowerPoint.
Excellent teaming and interpersonal skills.
Strong time management and analytical skills.
Stakeholder/client management experience.
At least 1 year of experience in supervising a team will be preferred.
Positive attitude and ability to excel under tight timelines.
Ability to identify staffing challenges and provide proactive solutions.

To qualify for the role, you must have

Graduates with 3-6 years of post-qualification experience, preferably on resource management, scheduling and staffing concepts.
Exposure of short term and long-term resource planning would be an added advantage.

Ideally, you ll also have

Proficiency in using MS - Office
Interest in business and commerciality.

A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries

What we Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland and the UK - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

Continuous learning You ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership We ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture You ll be embraced for who you are and empowered to use your voice to help others find theirs.

Employment Type: Full Time, Permanent

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