Operations Support Specialist-Supervising Associate

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.
And were counting on your unique voice and perspective to help EY become even better, too.
Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity.
The GDS SAP PartnerEdge Operations support specialist will function out of the GDS Alliances Delivery Center.
The incumbent will provide support for SAP Alliance, ensuring seamless service delivery for ongoing initiatives and will also be responsible for executing special projects that are assigned from time to time.
The incumbent will report to the GDS SAP PartnerEdge Operations Specialist.
Your Key Responsibilities.
Support customer eligibility checks, reviewing and submitting deals in SAP Partner Portal.
Perform actions in the internal workflow tool in timely and accurate manner.
Perform deal registrations in SAP Partner portal for eligible customer deals.
Reconciliation of project activities to ensure completeness of claim submissions and expenses booking.
Provide support for timely tracking, submission and reporting of activities for reimbursement claims.
Regular and ad-hoc reporting support on SAP activities.
Identify issues in workflow and escalate as needed to resolve the issues.
Data validation, maintaining internal controls compliance to meet Internal and External Audit requirements.
Execute all tasks delegated by the GDS investments lead adhere to required timelines and quality standards.
Skills And Attributes For Success.
Excellent communication skills (English) written and oral, strong business writing skills is essential, with the ability to create content independently with limited initial input or guidance.
Experience in working with Finance systems, preferably in SAP environment.
Ability to work with senior onshore stakeholders, excellent relationship and stakeholder management skills, should have the ability to develop trusted business advisor relationships with onshore stakeholders.
Should have experience with virtual working preferable across multiple geographies, including cultural sensitivity, with a global mindset.
Experience working with Alliance/Partner programs in a professional services or technology company.
Knowledge of EY & GDS operations, incl.
org structure, operating model, management information systems, independence concepts, etc (for internal candidates), Big 4 consultancy exposure with experience in leadership support/strategic environment (for external candidates.
Supervision Responsibilities.
Must be able to operate primarily independently to drive process governance.
Direct activities of those in other practice areas or functions who do not report to the Global Investments Leader.
Be comfortable working with and providing guidance to executive-level stakeholders.
Educational qualification.
Masters in Commerce or MBA (Finance) preferred.
Graduation in Commerce (or Business Management, Administration).
Technologies and Tools.
SAP background and portal management knowledge/skills.
MS Office skills: Advanced level experience in Excel reporting and PowerPoint.
Excel ? Pivot tables, look ups, filtering, conditional formatting, validation.
PPT ? insert graphs or shapes, alignment, text justification, text margins.
Excellent data handling skills.
Familiarity with maintenance of SharePoint sites.
Experience.
8+ Years of relevant work experience.
Experience of interacting with geographically dispersed professionals strongly preferred.
What We Offer.
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network.
We work across six locations Argentina, China, India, the Philippines, Poland and the UK and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy.
From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines.
In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe.
Well introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
Success, as defined by you: Well provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: Well give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
EY | Building a better working world.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Show more Show less