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4.5

based on 5.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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60 Equitas Small Finance Bank Jobs

Divisional Customer Service Officer

1-2 years

₹ 1.1 - 3.25L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Madurai

1 vacancy

Divisional Customer Service Officer

Equitas Small Finance Bank

posted 3mon ago

Job Role Insights

Flexible timing

Job Description

  • Cash Management - Accounting of Cash and Banking the Cash File despatch as per timelines (PRDD) CH Rejected Cash collections to be less than 10% of billing
  • Disbursement Management (XMS upload and query resolution) FTR to be achieved as per matrix Repayment reminder call for Retail customers
  • On-time closure of DCS summary and maintenance of Key Management
  • Register Post despatch file quality FTR to be achieved as per matrix Management Retail stationery by indenting to OPS on need basis Self Development

Employment Type: Full Time, Permanent

Functional Areas: Banking/Insurance

Read full job description

Equitas Small Finance Bank Interview Questions & Tips

Prepare for Equitas Small Finance Bank Customer Service Officer roles with real interview advice

Top Equitas Small Finance Bank Customer Service Officer Interview Questions

Q1. Can you outline the main differences between a commercial bank and an investment bank?
View answer (1)
Q2. What are the different types of commercial banks?
View answer (1)
Q3. What is li and term plan
View answer (1)
View all 10 questions

What people at Equitas Small Finance Bank are saying

4.4
 Rating based on 253 Customer Service Officer reviews

Likes

Nothing

Dislikes

First, they join the employees by telling lies. An 8 hour job is extended to 15 hours. I will give you a raise and promise that next time I will give you a good appraisal but nothing can do anything

Read 253 reviews

Customer Service Officer salary at Equitas Small Finance Bank

reported by 300 employees
₹1.1 L/yr - ₹5 L/yr
12% less than the average Customer Service Officer Salary in India
View more details

What Equitas Small Finance Bank employees are saying about work life

based on 5.9k employees
52%
54%
54%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Equitas Small Finance Bank Benefits

Health Insurance
Job Training
Soft Skill Training
Education Assistance
Team Outings
Work From Home +6 more
View more benefits

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