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Key Account Manager
Crystal Group
posted 6d ago
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Fixed timing
Key skills for the job
Job Description
- End-to-End Customer Solutions: Ensure complete responsibility for providing end-to-end solutions to meet customer satisfaction, addressing operational issues, resolving problems, ensuring timely receipt of payments, and driving revenue growth.
- Account Management: Manage and nurture key accounts in the Pharma and Frozen Food sectors, building strong, lasting relationships with clients.
- Business Development: Identify new opportunities for business growth and work to expand our presence in these industries.
- Strategic Planning: Develop and execute strategic plans to meet revenue targets and business objectives.
- Customer-Centric Solutions: Collaborate with clients to understand their needs and offer tailored reefer container solutions that align with their business goals.
- Cross-Functional Collaboration: Work closely with internal teams, including sales, marketing, and operations, to ensure smooth delivery of services and products.
- Contract Negotiation: Negotiate terms, pricing, and contracts with key accounts to secure deals and foster long-term partnerships.
- Performance Monitoring: Track and analyze key performance indicators to ensure customer satisfaction and account retention.
- Experience: Proven track record in account management, ideally within the cold chain industry, with a focus on Pharma and Frozen Food.
- Industry Connections: Established relationships with key decision-makers in Pharma and Frozen Food companies, including Engineering, Purchase, Warehousing, Plant Management, and Supply Chain.
- Communication Skills: Exceptional communication, negotiation, and relationship-building skills.
- Technical Knowledge: Understanding of cold chain products and services, including air, sea, road, and storage solutions.
- Results-Oriented: Ability to thrive in a fast-paced, target-driven environment.
- Education: Bachelor s degree, MBA, or equivalent experience in a related field
Employment Type: Full Time, Permanent
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based on 22 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Crystal Group Benefits
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