Senior HR Generalist/ Employee Grievance Handling

Roles-

• Act as the primary point of contact for employees who wish to raise grievances.
• Investigate employee complaints, gathering facts and understanding the underlying issues.
• Analyze and resolve grievances by mediating discussions between employees and relevant stakeholders.
• Provide advice on conflict resolution strategies to both parties involved.
• Maintain detailed records of grievances, investigations, and outcomes, ensuring accuracy and confidentiality.
• Prepare reports on recurring issues or trends that may require policy revisions or further attention.
• Build and maintain a positive relationship with employees, encouraging them to voice concerns early on before they escalate.
• Offer proactive solutions to prevent future grievances and improve employee satisfaction.
• Experience in making excel reports.

Interested candidates can share their resume on: team.lead.hr@aimlay.com or call directly on: 9289550058

Regards

Surbhi Jain