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Aditya Birla Insulators

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3.7

based on 67 Reviews

63 Aditya Birla Insulators Jobs

Head - Banca Channel

Aditya Birla Insulators

3.7

based on 67 Reviews

10-20 years

Mumbai, Nagpur, Thane + 3 more

1 vacancy

Head - Banca Channel

Aditya Birla Insulators

posted 4d ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Biochemistry Operations Relationship Management Talent Management Strategic Planning

+ 3 more

Job Description

Minimum Experience Level:

10-20 Years

Report to:

Deputy Chief Manager

The role of Head Banca Channel is a leadership position responsible for heading and growing the broking business through banking channels. This role involves strategic planning, relationship management, and driving business growth in segments. The role holder will also work closely with the FH CSO Office in determining the long-term strategic direction of banking channels client acquisition, business delivery and servicing thereby contributing to Topline and Bottom-line milestones as agreed.

The role will need aligning various functional teams internally at ABML ABC and externally across the banks so that organization emerges as a leader of an Open Architecture scenario. The large Banca relation increases the complexity of the role since the partner has higher negotiating power owing to the larger business potential and multiple business channels from which business is sourced. Analyzing the potential of the prospect corporate/banks and devising a structured approach towards converting the same to Business partnership. Steering the acquired partner relationship in terms of agreement, integration, launching, planning and strategizing at the central level to ensure that the Sales team has enablers to drive business. Build strong and lasting client relationship via several business development and customer engagement initiatives.

The role also ensures focus on various parameters like team retention, talent management, cost efficiencies, revenue and profitability within the legal and regulatory frameworks of broking, banking and insurance.

Key Result Areas/Accountabilities / Supporting Actions

PL Responsibility

Take end to end responsibility of PL of the banca vertical

Take all steps to ensure profitability and target achievement

Device incentive plans to be able to manage top and bottom line effectively and month on month

Strategic Leadership

Develop and implement strategic plans to drive broking business growth through banca channels across PAN India.

Set clear goals, objectives, and key performance indicators (KPIs) aligned with the companys overall business objectives.

Periodic meetings with direct reportees for local-level strategies

Identify opportunities for growth and expansion in the broking industry market

Review market share and market penetration strategies.

Partner Relationship Management

Relationship management with respective Bank Zonal / Regional / Cluster / Branch Heads

Build and maintain strong relationships with banca partners at the national level.

Collaborate with these partners to identify opportunities for business growth and ensure effective integration of broking products into their offerings

Creating sustainable value proposition

Analyse potential business via the bank s customers, client segmentation, assess the success and challenges of such competitive tie ups done by the Banking Partner/ Industry, and propose a unique value proposition for attracting the Banking Partner s channel.

To develop present and implement plans for acquiring new broking customers from the existing customer base and new customers of the Banking Partner including activity breakdowns, performance milestone, resource and budget requirements.

To build in conjunction with internal marketing and banking partner s marketing team plans highlighting clear opportunities, product features and incentive contests for optimizing the sales growth.

To develop a joint business plan with the Banking Partner s management, including elements such as joint financial sales targets, joint marketing plans, resource requirements, and general account targeting coordination

To act as the interface between the organization and the Banking Partner on the national level for all customer service and demand servicing matters

Business Development NCA

Productivity management of team including customer acquisition revenue budgets

Work with banking distribution partners to develop and implement strategies for acquiring new customers through various channels.

Identify market trends and customer needs to create tailored broking offerings for this channel

Sales and Revenue Generation

Drive business growth and revenue generation through banking channels.

Monitor sales performance, analyse data, and implement strategies to achieve sales targets

To drive the sales targets for the bank/corporate client and build teams as per vertical s annual target. To maximize profits by achieving targeted fee income effective cost management. To effectively deploy contest prioritize sales of account opening. To plan and execute various Bank level initiatives to ensure business momentum and direction. To monitor team performance and take steps to improve productivity and correct deviations if any.

Benchmarking, Reporting and Analysis

To keep up to date on market trends, new competitive offerings and industry matters through the Banking Partner and internal networks.

Manage the budget for banking channels, control expenses, and optimize operational costs.

Monitor and report on financial performance to Leadership Team

To prepare periodic MIS of group business volumes, profits, new clients, TATs etc. for the bank Alliance and share it with the senior management. To regularly engage with the Banking Partner touch points for getting data on sales, payments, etc of the customers who availed broking facilities and provide information to them.

Institutionalize training and IT system

To ensure a thorough induction of the Broking system, features and benefits, compliance requirements and incentive structures etc. to the Banking Partner s sales teams in a defined schedule and timeline on an ongoing basis.

To ensure effective dissemination of Research inputs and other financial reports to the Banking Partner s staff and customers via online modes, coordinated interactive sessions, call n trade setups, etc.

To monitor the various activities of the Dedicated call center established for the customers of the Banking partner and undertake necessary initiatives

Strengthen the processes for servicing Bank Alliance

To work closely with internal Sales, Credit, Risk, IT, Ops team, for providing better services technology to the Banking Partner and its customers.

To suggest client servicing and engagement parameters to enhance credibility and continue to deliver a superior value proposition.

To periodically monitor TATs and quality of customer servicing metrics for the Banking Partner led customers, costs of business development initiatives and its impact, etc.

To plan, schedule and conduct Customer satisfaction surveys to gauge customer reaction, needs, etc for making necessary amends to improve the service proposition.

Multi Channel Pan India Team Management