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Accor Hospitality

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4.7

based on 75 Reviews

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917 Accor Hospitality Jobs

Assistant Manager - Reservations

AAPC India Hotel Management Pvt. Ltd.

 · 

4.7

 based on 75 Reviews

2-4 years

Udaipura

Assistant Manager - Reservations

Accor Hospitality

posted 23d ago

Job Role Insights

Flexible timing

Key skills for the job

Housekeeping Customer Service Salesforce Hotel Management Accounting Java

+ 14 more

Job Description



Company Description

Your Fairmont Journey Starts Here:

Are you asomeonewith a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

About The Role :
  • Consistently offer professional, friendly, and engaging service
  • Support the Reservations Manager in leading and managing all aspects of the Reservations department and ensure all service standards are followed
  • Manage and coordinate all group and individual reservations
  • Maintain close liaison with the Sales, Conference, and Accounting teams
  • Produce daily, weekly, monthly and quarterly reports as required
  • Attend pre-convention meetings and revenue management meetings as required
  • Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
  • Conduct regularly scheduled departmental meeting
  • Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines
  • Balance operational, administrative and Colleague needs
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned


    • Qualifications
  • Previous leadership experience in a similar role required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Strong communication skills in English language
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times


    • Additional Information
  • Oral and written fluency in English

    • Employment Type: Full Time, Permanent

    Read full job description

    Accor Hospitality Interview Questions & Tips

    Prepare for Accor Hospitality roles with real interview advice

    What people at Accor Hospitality are saying

    What Accor Hospitality employees are saying about work life

    based on 75 employees
    62%
    51%
    48%
    81%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Accor Hospitality Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Team Outings
    Soft Skill Training +6 more
    View more benefits

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