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Accenture

Compare

3.8

based on 55.9k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

20520 Accenture Jobs

Marketing Engagement Senior Analyst

Accenture Solutions Pvt Ltd

3.8

based on 55.9k Reviews

5-8 years

₹ 3 - 20L/yr (AmbitionBox estimate)

Mumbai

Marketing Engagement Senior Analyst

Accenture

posted 11hr ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Power BI Data Analysis Data Analytics UI and UX Advanced Excel

+ 10 more

Job Description

Skill required: Marketing Operations - User Experience (UX) Design

Designation: Marketing Engagement Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

What would you do?

The Partner Coordinator is responsible for fostering strong relationships with partners and ensuring seamless collaboration to enhance the overall customer experience.

This role supports the coordination and alignment of partner activities with organizational objectives, focusing on delivering value through effective communication, operational excellence, and continuous improvement.

The Partner Coordinator serves as a vital link between internal teams and external partners, driving efficiency and consistency in partner engagements.Role requires:Customer Experience Design Lead

Bachelor's degree in Business Administration, Customer Experience, or a related field.experience in partner coordination, customer experience, or relationship management.

Proven track record of managing partner relationships and achieving operational objectives.

Experience in analyzing performance metrics and driving process improvements.

Exposure to multi-stakeholder environments, preferably in a customer-focused industry.A process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product. Understand the principles of User Experience (UX or UE), including understand perceptions of utility, ease of use, and efficiency.

What are we looking for?

Proficiency in CRM and partner management tools.

Strong data analysis and reporting skills, including experience with tools such as Excel, Power BI, or similar platforms.

Familiarity with customer experience principles and practices.

Knowledge of contract management and compliance requirements.

Exceptional communication and interpersonal skills to build trust and collaboration with partners.

Strong organizational and time management abilities to handle multiple priorities effectively.

Analytical mindset with a focus on problem-solving and continuous improvement.

Adaptability and resilience in a dynamic work environment.

Team-oriented approach with a commitment to delivering excellent customer experiences.experience in partner coordination, customer experience, or relationship management.

Proven track record of managing partner relationships and achieving operational objectives.

Experience in analyzing performance metrics and driving process improvements.

Exposure to multi-stakeholder environments, preferably in a customer-focused industry.

Roles and Responsibilities:

Build and maintain positive relationships with partners, acting as the primary point of contact for operational and strategic coordination.

Coordinate day-to-day activities with partners to ensure alignment with agreed service levels, deliverables, and timelines.

Track and analyze partner performance against key metrics, providing regular reports and feedback to stakeholders.

Proactively identify and resolve issues impacting partner operations or customer experience, escalating when necessary.

Work closely with internal teams, including customer service, marketing, and operations, to align partner activities with business objectives.

Identify opportunities to streamline processes and enhance partner collaboration, implementing best practices and innovative solutions.

Ensure all partner activities adhere to organizational policies, industry standards, and regulatory requirements.

Support the onboarding of new partners and provide training on organizational tools, processes, and expectations.

Qualifications

Any Graduation

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

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What people at Accenture are saying

3.8

Rating based on 1.4k Senior Analyst reviews

Anonymous · IT & Information Security in Noida

Likes

All depends on the project, your colleagues and manager. If these are good then you will enjoy working. Some good learning modules are there.

Job security - Good

+2 more

Dislikes

No increment last year, same is expected this year. Very high variable pay.

Read 1.4k Senior Analyst reviews

Senior Analyst salary at Accenture

reported by 17.3k employees

₹5.4 L/yr - ₹21 L/yr

46% more than the average Senior Analyst Salary in India

View more details

What Accenture employees are saying about work life

based on 55.9k employees

65%

85%

67%

75%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Accenture Mumbai Office Location

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Mumbai (1)

Mumbai Office

1st, 2nd, 3rd, & 4th Office Level, Building No. 02, Mindspace, Serene Properties IT/ITES SEZ, Thane-Belapur Road, Airoli, Navi MumbaiMumbai, India, Mumbai
400708