ZS Business Operations Associate Consultant Interview Questions and Answers

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Detailed case study on exisitng zs case studies

Q1. How do you deal with team related conflicts?
Ans. 
I address team conflicts by promoting open communication, active listening, and finding common ground.
• Encourage open communication among team members to address issues

• Practice active listening to understand all perspectives

• Facilitate discussions to find common ground and reach a resolution

• Seek input from all team members to ensure fairness and inclusivity
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Q2. How do you manage stakeholders expectations?
Ans. 
I manage stakeholders' expectations by setting clear goals, communicating effectively, and addressing concerns promptly.
• Establish clear goals and objectives with stakeholders

• Communicate regularly and effectively to keep stakeholders informed

• Address any concerns or issues promptly to maintain trust and transparency

• Manage expectations by setting realistic timelines and deliverables

• Seek feedback from stakeholders to ensur
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Healthcare industry case study was proved, I was asked to analyse the graphs and make deductions and also do some quick math and solve the answers. They basically check problem solving skills. Guesstimates and puzzles.

Q1. Previous work exp related questions, general attitude based. Situations were given. About ZS and the role.
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Q1. Why are you looking for a change?
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Q2. What are your strengths and weaknesses?
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Q3. What are your salary expectations?
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