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Zones Corporate Solutions Service Desk Analyst Interview Questions and Answers

Updated 8 Jul 2024

Zones Corporate Solutions Service Desk Analyst Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Vpn Citrix outlook
  • Q2. SLA definition types of SLA and KPI
  • Ans. 

    SLA stands for Service Level Agreement, which defines the level of service expected by a customer from a supplier.

    • SLA is a contract between a service provider and a customer that outlines the services to be provided, the expected level of service, and the metrics used to measure performance.

    • There are different types of SLAs, such as customer-based SLAs, service-based SLAs, and multi-level SLAs.

    • Key Performance Indicator...

  • Answered by AI

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. About my skills, I like technically I can explain or not
  • Q2. One question for about my strenght that can I take challanges as I am physically challenged

Interview Preparation Tips

Interview preparation tips for other job seekers - Be focused on on your resume

Just fill in it what you have done and exact experience relevent only
Don't know show any extra thing out of scope.

Should fill other non relevent thing if you want to add in the extra skill and activity portion.

In short you have to be so much for focussed with your ambition and work.

Last thing type your cover letter don't know do copypaste from Google.

Service Desk Analyst Interview Questions Asked at Other Companies

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Q3. What will you if the laptop is not connecting to internet?
asked in Wipro
Q4. Do you have any technical certifications? How many programming la ... read more
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Q5. What is Customer service,operating system , difference between ra ... read more

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Coding Test 

There will be 3 coding questions. They are of medium and hard level.

Round 2 - Technical 

(1 Question)

  • Q1. Sort array consisting 0's 1's and 2's without inbuilt functions
  • Ans. 

    Sort an array of 0's, 1's, and 2's without using inbuilt functions.

    • Use three pointers to keep track of the last index of 0's, 1's, and 2's

    • Iterate through the array and swap elements based on their value

    • Continue until all elements are sorted

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Os cn related questions
Round 4 - HR 

(1 Question)

  • Q1. Java questions and general hr questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in Java and CS topics.
DSA is anyways compulsory for this company you need to solve the questions in the given time

Skills evaluated in this interview

Intern Interview Questions & Answers

Ivanti user image Anonymous

posted on 29 Sep 2022

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

All coding questions were ad hoc

Round 3 - Technical 

(2 Questions)

  • Q1. Leetcode questions were asked
  • Q2. A question about cache memory was asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Having good dsa basics and cse basics is essential
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - Assignment 

I had to evaluate a software and let them understand where this software could be implemented and the pros and cons of the software.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest about your work experience

I applied via Naukri.com and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. It was quick process
  • Q2. Name of 10 Airport in United States
  • Ans. 

    Here are 10 major airports in the United States.

    • John F. Kennedy International Airport (JFK)

    • Los Angeles International Airport (LAX)

    • Chicago O'Hare International Airport (ORD)

    • Hartsfield-Jackson Atlanta International Airport (ATL)

    • Dallas/Fort Worth International Airport (DFW)

    • Denver International Airport (DEN)

    • San Francisco International Airport (SFO)

    • Charlotte Douglas International Airport (CLT)

    • McCarran International Airport

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you willing to learn this is right platform , and you can earn healthy amount
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ask for sales experience
  • Q2. What is our sales strategy
  • Ans. 

    Our sales strategy focuses on building strong relationships with customers, offering personalized solutions, and utilizing data-driven insights.

    • Building strong relationships with customers to increase loyalty and repeat business

    • Offering personalized solutions to meet the unique needs of each customer

    • Utilizing data-driven insights to identify trends, optimize pricing, and target specific customer segments

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Product and culture is ok. But no job security and no priror notification. Suddenly take action
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

And assessment as per your knowledge.
Focus on api and database
Also focus on jmeter
Also focus on dynatrace
Mobile app web testing

Round 3 - Aptitude Test 

You have to prepared aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - On the basis of skills you have to prepare
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
-

I applied via Company Website and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Asked my previous work experience
  • Q2. Why you are leaving your current job
  • Q3. What was your role in your current company
Round 3 - Group Discussion 

Lots of question related to the applying job.

Round 4 - HR 

(1 Question)

  • Q1. Salary negotiation
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Basic ios Questions No DS questions
  • Q2. Basic swift quesions
  • Q3. In App Purchase
  • Q4. Hardware Device connectivity

Zones Corporate Solutions Interview FAQs

How many rounds are there in Zones Corporate Solutions Service Desk Analyst interview?
Zones Corporate Solutions interview process usually has 1-2 rounds. The most common rounds in the Zones Corporate Solutions interview process are Technical and Resume Shortlist.
What are the top questions asked in Zones Corporate Solutions Service Desk Analyst interview?

Some of the top questions asked at the Zones Corporate Solutions Service Desk Analyst interview -

  1. SLA definition types of SLA and ...read more
  2. One question for about my strenght that can I take challanges as I am physicall...read more
  3. About my skills, I like technically I can explain or ...read more

Tell us how to improve this page.

Zones Corporate Solutions Service Desk Analyst Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Zones Corporate Solutions Service Desk Analyst Salary
based on 32 salaries
₹4 L/yr - ₹7.5 L/yr
39% more than the average Service Desk Analyst Salary in India
View more details

Zones Corporate Solutions Service Desk Analyst Reviews and Ratings

based on 4 reviews

2.1/5

Rating in categories

1.9

Skill development

2.4

Work-life balance

2.4

Salary

2.5

Job security

2.1

Company culture

2.6

Promotions

1.9

Work satisfaction

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