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Zones Corporate Solutions Service Desk Analyst Interview Questions and Answers
Zones Corporate Solutions Service Desk Analyst Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Job Portal and was interviewed before Jul 2023. There was 1 interview round.
(2 Questions)
- Q1. Vpn Citrix outlook
- Q2. SLA definition types of SLA and KPI
- Ans.
SLA stands for Service Level Agreement, which defines the level of service expected by a customer from a supplier.
SLA is a contract between a service provider and a customer that outlines the services to be provided, the expected level of service, and the metrics used to measure performance.
There are different types of SLAs, such as customer-based SLAs, service-based SLAs, and multi-level SLAs.
Key Performance Indicator...
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. About my skills, I like technically I can explain or not
- Q2. One question for about my strenght that can I take challanges as I am physically challenged
Interview Preparation Tips
Just fill in it what you have done and exact experience relevent only
Don't know show any extra thing out of scope.
Should fill other non relevent thing if you want to add in the extra skill and activity portion.
In short you have to be so much for focussed with your ambition and work.
Last thing type your cover letter don't know do copypaste from Google.
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Interview Questionnaire
1 Question
- Q1. Introduce yourself
- Ans. Just start with your experience and goals you achieved,but don't show over confidence.
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Zones Corporate Solutions Service Desk Analyst Interview Process
based on 1 interview
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Zones Corporate Solutions Service Desk Analyst Reviews and Ratings
based on 5 reviews
Rating in categories
|
Service Desk Engineer
51
salaries
|  ₹3.6 L/yr - ₹7.5 L/yr |
|
Service Desk Analyst 1
38
salaries
| ₹3.2 L/yr - ₹8.2 L/yr |
|
Service Desk Analyst
31
salaries
| ₹4 L/yr - ₹7.4 L/yr |
|
Key Account Manager
29
salaries
| ₹8 L/yr - ₹19 L/yr |
|
Technical Support Engineer
25
salaries
| ₹3.5 L/yr - ₹7.2 L/yr |
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