Zomato Shift Manager Interview Questions and Answers

Q1. Why do you want to join swiggy..?
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Q2. How you will Onboard Restaurant?
Ans. 
I will onboard restaurants by providing training on our products, setting up their account, and offering ongoing support.
• Provide training on our products and services

• Assist in setting up their account and menu on our platform

• Offer ongoing support and assistance for any issues or questions

• Ensure smooth transition and integration of their restaurant into our system
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Q1. Why should we consider you?
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Q2. What was your target for your current job?
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Q3. Can you work without first 6 months without any leaves?
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Q4. Explain your current customer onbording tricks
Ans. 
Our customer onboarding process involves personalized communication, training sessions, and follow-up support.
• We assign a dedicated account manager to each new customer

• We schedule training sessions tailored to the customer's needs

• We provide ongoing support through email, phone, and chat

• We send personalized welcome emails and follow-up emails to ensure customer satisfaction
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Q5. Explain how you will bring business to us?
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Q1. Mathematical questions
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Q1. Why choosing food tech?
Ans. 
I chose food tech because of my passion for innovation in the food industry and the opportunity to improve efficiency and sustainability.
• Passion for innovation in the food industry

• Opportunity to improve efficiency and sustainability

• Interest in the intersection of technology and food

• Excited about the potential for growth and impact in the food tech sector
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Q2. Difference between sales and marketing?
Ans. 
Sales focuses on selling products or services directly to customers, while marketing involves creating awareness and interest in those products or services.
• Sales involves direct interaction with customers to make a sale, while marketing involves creating strategies to attract and retain customers.

• Sales is more focused on closing deals and generating revenue, while marketing is focused on building brand awareness and re...read more
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Q3. What are the revenue generation methods used by Swiggy?
Ans. 
Swiggy uses various revenue generation methods including commission fees from restaurants, delivery fees from customers, and advertising partnerships.
• Commission fees from partner restaurants for every order placed through the platform

• Delivery fees charged to customers for each order delivered

• Advertising partnerships with restaurants and brands to promote their products on the platform
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Q1. What type of video test was used for the advertisement?
Ans. 
The advertisement used a split test video format to compare the effectiveness of different video versions.
• A/B testing was conducted with multiple video variations to determine which one performed best

• Each version of the video was shown to different segments of the target audience

• Metrics such as click-through rates, conversion rates, and engagement were analyzed to determine the most effective video
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Q2. What are the theoretical concepts involved in calculating total revenue?
Ans. 
Theoretical concepts involved in calculating total revenue include price elasticity, demand curve analysis, and revenue maximization.
• Price elasticity of demand: Measures how changes in price affect the quantity demanded.

• Demand curve analysis: Examines the relationship between price and quantity demanded to determine optimal pricing strategies.

• Revenue maximization: Focuses on maximizing total revenue by finding the pric...read more
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Q1. Why do you want to join swiggy?
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Q2. Sales pitch taking swiggy product in mind
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Give your views with a clear side, show tact and give chance to others

Q1. Why do you want to join Naukri
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Q2. What do you know about Info Edge
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Q1. Previous experience
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