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Zolo Associate Customer Support Executive Interview Questions and Answers

Updated 9 Aug 2024

Zolo Associate Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Discussion between 10-15 people on some trending topics like AI, data, marketing etc

Round 2 - One-on-one 

(1 Question)

  • Q1. About the specialization I have and why I want to join.
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic technical knowledge.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Self introduction
  • Q2. Self introduction
  • Q3. Personal details
  • Q4. Personal details
Round 2 - HR 

(3 Questions)

  • Q1. Education family background
  • Q2. Education family background
  • Q3. Personal information
Round 3 - One-on-one 

(2 Questions)

  • Q1. Story reading and writing
  • Q2. Graping information
Round 4 - Technical 

(2 Questions)

  • Q1. Code Speed type
  • Q2. Having good attitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge, spreading knowledge
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Customer Relation Officer with a background in handling customer inquiries, resolving issues, and building strong relationships.

    • Over 5 years of experience in customer service roles

    • Skilled in communication and problem-solving

    • Proven track record of improving customer satisfaction ratings

    • Familiar with CRM systems and customer feedback analysis

  • Answered by AI
  • Q2. Tell about sales and marketing
  • Ans. 

    Sales and marketing are essential components of a business's growth strategy, involving promoting and selling products or services to customers.

    • Sales involves direct interaction with customers to close deals and generate revenue

    • Marketing focuses on creating awareness and interest in products or services through various channels such as advertising, social media, and events

    • Effective sales and marketing strategies often ...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - One-on-one 

(2 Questions)

  • Q1. Speak 20 sentences about your hometown specialities.
  • Q2. Why do you want to join blinkit.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What about your self
  • Q2. How much salary you went
Round 2 - One-on-one 

(2 Questions)

  • Q1. What about your self
  • Q2. What is your gols
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
  • Q3. Tell me about your experince

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Business related questions

Round 2 - HR 

(1 Question)

  • Q1. Parsal inquiry and last company activity
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is the mitochondria?
  • Ans. 

    Mitochondria are organelles found in cells that generate energy for the cell's activities.

    • Mitochondria are often referred to as the 'powerhouses' of the cell.

    • They are responsible for producing adenosine triphosphate (ATP), which is the main source of energy for cellular processes.

    • Mitochondria have their own DNA and can replicate independently within the cell.

    • They play a crucial role in cellular respiration, converting ...

  • Answered by AI
  • Q2. What Is the Antibiotics?
  • Ans. Antibiotics are the substance which is killed Bacteria,Virus,Fungi, microorganisms in small concentration is called antibiotics.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Netmeds.com Customer Service Officer interview:
  • Pharmacy
Interview preparation tips for other job seekers - Accept That You Will Never Bore Anyone Into Hiring You.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About your self and work experience
Round 2 - Aptitude Test 

Listening grammer tying normal aptitude test

Round 3 - One-on-one 

(1 Question)

  • Q1. About your self work experience customer service family travel

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to work for

Interview Questionnaire 

1 Question

  • Q1. What is the experience

Zolo Interview FAQs

How many rounds are there in Zolo Associate Customer Support Executive interview?
Zolo interview process usually has 3 rounds. The most common rounds in the Zolo interview process are One-on-one Round and Group Discussion.

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People are getting interviews through

based on 1 Zolo interview
Campus Placement
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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