Upload Button Icon Add office photos

Zolo

Compare button icon Compare button icon Compare

Filter interviews by

Zolo Guest Relation Officer Interview Questions and Answers

Updated 21 Feb 2024

Zolo Guest Relation Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Guest relations officers should have strong communication, interpersonal, and listening skills. They should also be aggressive problem-solvers and have the ability to manage crises successfully.

Round 3 - One-on-one 

(2 Questions)

  • Q1. What was the your previous job designation?
  • Ans. My previous job designation is guest relation officer
  • Answered Anonymously
  • Q2. Did you know how to what is the guest relation officer responsibilitys
  • Ans. 

    The Guest Relation Officer is responsible for ensuring guests have a positive experience and addressing any concerns or issues they may have.

    • Ensuring guests are greeted and assisted in a friendly and professional manner

    • Handling guest inquiries, complaints, and requests

    • Resolving issues promptly and effectively to ensure guest satisfaction

    • Maintaining a positive relationship with guests throughout their stay

    • Coordinating w...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

MNC VS STARTUPS
I choose the point start-up and than i started with my topic .

Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, case study, background, resume related

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and show up your intelligency through your answer.

Guest Relation Officer Interview Questions Asked at Other Companies

Q1. Role of gro, how to handle customers, a group of people, are we f ... read more

Zolo Interview FAQs

How many rounds are there in Zolo Guest Relation Officer interview?
Zolo interview process usually has 2-3 rounds. The most common rounds in the Zolo interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
How to prepare for Zolo Guest Relation Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zolo. The most common topics and skills that interviewers at Zolo expect are Front Office Operations, Guest Relations, Guest Relationship Management, Front Office and Guest Handling.

Tell us how to improve this page.

Zolo Guest Relation Officer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Swiggy Interview Questions
3.8
 • 432 Interviews
Udaan Interview Questions
4.0
 • 335 Interviews
Meesho Interview Questions
3.7
 • 329 Interviews
NoBroker Interview Questions
3.2
 • 228 Interviews
Zepto Interview Questions
3.5
 • 199 Interviews
Square Yards Interview Questions
4.0
 • 198 Interviews
Blinkit Interview Questions
3.7
 • 179 Interviews
BlackBuck Interview Questions
3.8
 • 173 Interviews
Tata 1mg Interview Questions
3.6
 • 146 Interviews
Paisabazaar.com Interview Questions
3.4
 • 138 Interviews
View all
Zolo Guest Relation Officer Salary
based on 20 salaries
₹3 L/yr - ₹4 L/yr
At par with the average Guest Relation Officer Salary in India
View more details

Zolo Guest Relation Officer Reviews and Ratings

based on 9 reviews

2.7/5

Rating in categories

3.1

Skill development

2.4

Work-life balance

3.0

Salary

3.0

Job security

2.4

Company culture

2.5

Promotions

2.3

Work satisfaction

Explore 9 Reviews and Ratings
MEP Engineer
102 salaries
unlock blur

₹2.1 L/yr - ₹5.1 L/yr

Property Manager
61 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Customer experience Manager
54 salaries
unlock blur

₹3 L/yr - ₹10 L/yr

Associate Manager
45 salaries
unlock blur

₹4 L/yr - ₹12 L/yr

Operations Manager
42 salaries
unlock blur

₹2 L/yr - ₹9.1 L/yr

Explore more salaries
Compare Zolo with

CoLive

2.6
Compare

Nestaway

3.9
Compare

NoBroker

3.2
Compare

CommonFloor

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview