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Zolo Guest Relation Officer Interview Questions and Answers

Updated 21 Feb 2024

Zolo Guest Relation Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Guest relations officers should have strong communication, interpersonal, and listening skills. They should also be aggressive problem-solvers and have the ability to manage crises successfully.

Round 3 - One-on-one 

(2 Questions)

  • Q1. What was the your previous job designation?
  • Ans. My previous job designation is guest relation officer
  • Answered Anonymously
  • Q2. Did you know how to what is the guest relation officer responsibilitys
  • Ans. 

    The Guest Relation Officer is responsible for ensuring guests have a positive experience and addressing any concerns or issues they may have.

    • Ensuring guests are greeted and assisted in a friendly and professional manner

    • Handling guest inquiries, complaints, and requests

    • Resolving issues promptly and effectively to ensure guest satisfaction

    • Maintaining a positive relationship with guests throughout their stay

    • Coordinating w...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

MNC VS STARTUPS
I choose the point start-up and than i started with my topic .

Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, case study, background, resume related

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and show up your intelligency through your answer.

Guest Relation Officer Interview Questions Asked at Other Companies

Q1. Role of gro, how to handle customers, a group of people, are we f ... read more

Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Ans. 

    Yes, I am comfortable traveling for work.

    • I have experience traveling for work in my previous roles.

    • I am adaptable and enjoy exploring new places.

    • I am willing to travel for client meetings and conferences.

    • I understand the importance of face-to-face interactions in sales.

    • I am organized and can handle the logistics of travel efficiently.

  • Answered by AI
  • Q3. What is your study status
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

I appeared for an interview before Sep 2021.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about your self and your previous organisation?
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join this organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Never say ‚ u left ur previous organisation for growth.

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Sale me a pen or mobile
  • Ans. 

    I would recommend the mobile over the pen as it offers more functionality and convenience.

    • A mobile can make calls, send messages, take photos, access the internet, and run various apps.

    • A pen can only be used for writing or drawing.

    • A mobile is more convenient as it eliminates the need to carry multiple devices.

    • A mobile can also be used for work purposes, such as checking emails or scheduling appointments.

    • Overall, a mobi

  • Answered by AI
  • Q2. Confidently tell about pen or mobile future how it will write or use...what is the advantage of it like that weather it's wrong or right..

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak loud and confidently

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Sales ke bare mein
  • Q2. Customer ke pass jakar on road in karna
  • Q3. Company ke bare mein batana

Interview Preparation Tips

Interview preparation tips for other job seekers - Anytime interviews

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

My work experience and my knowledge

Interview Preparation Tips

Topics to prepare for Udaan Sales Executive interview:
  • Hard-work
  • Self confidence
  • Punchualty
  • customer support
  • Computer operator
Interview preparation tips for other job seekers - Only experience person and very hardworking person and honest and punchal

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Good management &good leaning Market
  • Q2. Good work enivimont good jobs
  • Q3. Very nice job good working and
  • Q4. Good management &good job
  • Q5. Good management good work
  • Q6. Very nice job and jobs
  • Q7. Good jobs and very nice
Round 3 - One-on-one 

(4 Questions)

  • Q1. Good jobs and very nice jobs
  • Q2. Very jobs nice working
  • Q3. Good good job nice job
  • Q4. Nice job good jobs g

Interview Preparation Tips

Interview preparation tips for other job seekers - Some time not sticks in good jobs and

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

About copany details hw to be good with champion and customers about the field in the market

Interview Preparation Tips

Interview preparation tips for other job seekers - good to work in meesho company as a sales officer

I applied via Recruitment Consultant and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yours self? last experience
  • Q2. Do you know meesho

Interview Preparation Tips

Interview preparation tips for other job seekers - BE COMfortable and confidence ...

Zolo Interview FAQs

How many rounds are there in Zolo Guest Relation Officer interview?
Zolo interview process usually has 2-3 rounds. The most common rounds in the Zolo interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
How to prepare for Zolo Guest Relation Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zolo. The most common topics and skills that interviewers at Zolo expect are Front Office Operations, Guest Relations, Guest Relationship Management, Front Office and Guest Handling.

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Zolo Guest Relation Officer Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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Zolo Guest Relation Officer Salary
based on 24 salaries
₹3 L/yr - ₹4 L/yr
At par with the average Guest Relation Officer Salary in India
View more details

Zolo Guest Relation Officer Reviews and Ratings

based on 11 reviews

3.2/5

Rating in categories

3.2

Skill development

2.8

Work-life balance

3.2

Salary

3.5

Job security

2.9

Company culture

2.9

Promotions

2.8

Work satisfaction

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