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Zolo Guest Relation Officer Interview Questions and Answers

Updated 21 Feb 2024

Zolo Guest Relation Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Guest relations officers should have strong communication, interpersonal, and listening skills. They should also be aggressive problem-solvers and have the ability to manage crises successfully.

Round 3 - One-on-one 

(2 Questions)

  • Q1. What was the your previous job designation?
  • Ans. My previous job designation is guest relation officer
  • Answered Anonymously
  • Q2. Did you know how to what is the guest relation officer responsibilitys
  • Ans. 

    The Guest Relation Officer is responsible for ensuring guests have a positive experience and addressing any concerns or issues they may have.

    • Ensuring guests are greeted and assisted in a friendly and professional manner

    • Handling guest inquiries, complaints, and requests

    • Resolving issues promptly and effectively to ensure guest satisfaction

    • Maintaining a positive relationship with guests throughout their stay

    • Coordinating w...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

MNC VS STARTUPS
I choose the point start-up and than i started with my topic .

Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, case study, background, resume related

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and show up your intelligency through your answer.

Guest Relation Officer Interview Questions Asked at Other Companies

Q1. Role of gro, how to handle customers, a group of people, are we f ... read more

Interview questions from similar companies

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About the demography and basic Sales question and communication
  • Q2. Tell about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and dress formally

I applied via Other and was interviewed in Oct 2018. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Are you comfortable with sales profile or not
  • Ans. 

    Yes, I am comfortable with sales profile as I have a proven track record of exceeding sales targets.

    • I have X years of experience in sales

    • I have consistently met or exceeded sales targets in my previous roles

    • I am confident in my ability to build relationships with clients and close deals

  • Answered by AI

Interview Preparation Tips

General Tips: When I was in interview room at that time I was very nervous their is two reasons, 1 is I was nervous because when I meet the new people and 2nd is I m not the sales guy at that time I was thinking which type of questions he will ask me. First expected question he asked me is tell me about yourself I m very happy. I ans this question then he asked me much more questions and I ans all of them he very impressed to me because we 4 person is their interview n I m the last one who he selected then 2 round of my interview HR round she also selected me but in one condition I want to achieve the target then only I servive the 2nd month otherwise she terminate me. I accept the challenge and in achieve that target. That's all thank you very much
Skills: Communication, Body Language, Problem Solving
Duration: 1-4 weeks

Interview Questionnaire 

2 Questions

  • Q1. Why sales
  • Ans. 

    Sales is a dynamic field that allows me to use my communication and persuasion skills to help clients achieve their goals.

    • I enjoy building relationships with clients and understanding their needs

    • I am motivated by the challenge of meeting sales targets

    • Sales allows me to constantly learn about new products and industries

    • I find it rewarding to help clients solve problems and achieve success

    • Examples: Closing a deal after a...

  • Answered by AI
  • Q2. Tell them about why you love sales what qualities you have leadership analytical and your any sales experience

I applied via Indeed and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Which is your weekness.,..
  • Q2. Lowest population of the world
  • Ans. 

    The lowest population in the world is in Vatican City.

    • Vatican City is the smallest country in the world with an area of 0.44 square kilometers.

    • As of 2021, the estimated population of Vatican City is around 800 people.

    • The population mainly consists of clergy, Swiss Guards, and other workers.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My weekness is my family...
Lowest population country is in Europe....

I applied via Campus Placement and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About my self?
  • Q2. Tell me about your family?

Interview Preparation Tips

Interview preparation tips for other job seekers - There is no rejection phase for interview in this company.
Every one gets selected after interview.

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to only and only earn money without seeing your personal and professional life this company is best for you. They know how to use the employees.
Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Share details of your previous job.
  • Q5. Tell me about yourself.
  • Q6. Why you leaved your previous job
  • Ans. I have learnt a lot at my previous company, but now i feel that there are no new opportunities for me to learn and grow so i am looking for a change
  • Answered by Deepak pandey

I applied via Referral and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. What is your family background?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you want to change?
  • Q3. Why you left your past organization?
  • Q4. How much revenue you doing in last organization?
  • Q5. What is your family background?
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give real data because this organisation always tale reviews amd reference from past organizations where you worked.

Zolo Interview FAQs

How many rounds are there in Zolo Guest Relation Officer interview?
Zolo interview process usually has 2-3 rounds. The most common rounds in the Zolo interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
How to prepare for Zolo Guest Relation Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zolo. The most common topics and skills that interviewers at Zolo expect are Front Office Operations, Guest Relations, Guest Relationship Management, Front Office and Guest Handling.

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Zolo Guest Relation Officer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Zolo Guest Relation Officer Salary
based on 24 salaries
₹3 L/yr - ₹4 L/yr
At par with the average Guest Relation Officer Salary in India
View more details

Zolo Guest Relation Officer Reviews and Ratings

based on 9 reviews

3.2/5

Rating in categories

3.3

Skill development

2.8

Work-life balance

3.2

Salary

3.4

Job security

2.8

Company culture

2.9

Promotions

2.7

Work satisfaction

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