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Zoho

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4.3

based on 935 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Zoho Product Support Interview Questions and Answers

Updated 8 Nov 2022

Zoho Product Support Interview Experiences

1 interview found

Product Support Interview Questions & Answers

user image Thabu I

posted on 8 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Topic to be discussed in group

Round 3 - Technical 

(2 Questions)

  • Q1. Explain Networking without book words
  • Ans. 

    Networking is connecting devices to share information and resources.

    • Networking involves connecting devices like computers, printers, and servers.

    • These devices communicate with each other to share information and resources like files and internet access.

    • Networking can be done through wired or wireless connections.

    • Examples of networking technologies include Ethernet, Wi-Fi, and Bluetooth.

    • Answered by AI
    Add your answer
  • Q2. Define subnet mask and its used
  • Ans. 

    Subnet mask is a 32-bit number used to identify the network and host portions of an IP address.

    • Determines the network and host portions of an IP address

    • Used to divide a network into smaller subnetworks

    • Written in decimal format or as a prefix length

    • Example: 255.255.255.0 or /24

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and easy to crack it for the interview in the view

Skills evaluated in this interview

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Interview Tips & Stories
2w
amanchoudhari
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·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

ServiceNow user image Stanely Jones

posted on 2 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
    • Add your answer
  • Q2. Questions on Javascript
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
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Desktop Support Engineer Interview Questions & Answers

Microsoft Corporation user image Anonymous

posted on 28 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
    • Add your answer
  • Q2. Challenge situation
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

    • Answered by AI
    Add your answer
  • Q2. Diversity inclusion related topic
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Customer Support Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 20 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Assessment and documents submission
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.

Technical Support Engineer Interview Questions & Answers

Salesforce user image Anonymous

posted on 27 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

First round was mcq round

Round 2 - Technical 

(2 Questions)

  • Q1. Some basic salesforce questions
    • Add your answer
  • Q2. Most questions from development
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Technical Support Engineer Interview Questions & Answers

VMware Software user image Anonymous

posted on 2 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
    • Add your answer
  • Q2. VMware VSphere questions
    • Add your answer
  • Q3. OS related questions
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
    • Add your answer
  • Q2. Will you be ok working in shifts
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
    • Add your answer
  • Q2. Salary negotiations
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Customer Support Associate Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 9 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Walk me through the resume
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
    • Add your answer
  • Q2. Salary expectation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume

Technical Support Engineer Interview Questions & Answers

Oracle Cerner user image Anonymous

posted on 5 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
    • Add your answer
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

    • Answered by AI
    Add your answer

Product Support Specialist Interview Questions & Answers

Thomson Reuters user image Anonymous

posted on 30 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why did u left previous organisation
    • Add your answer
  • Q2. What’s your previous ctc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly environment

Technical Support Engineer Interview Questions & Answers

Amdocs user image AJAY VIMAL

posted on 8 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial round that was short based on behavioural quest...
    • Add your answer
  • Q2. Dml,ddl, how to open process in linux
  • Ans. 

    DML and DDL are SQL commands for manipulating and defining database objects. To open a process in Linux, use the 'open' command.

    • DML (Data Manipulation Language) is used to manipulate data in a database, such as inserting, updating, and deleting records.

    • DDL (Data Definition Language) is used to define the structure and schema of a database, such as creating tables, indexes, and constraints.

    • To open a process in Linux, yo...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

More about working at Zoho

Zoho Interview FAQs

How many rounds are there in Zoho Product Support interview?
Zoho interview process usually has 3 rounds. The most common rounds in the Zoho interview process are Resume Shortlist, Group Discussion and Technical.
What are the top questions asked in Zoho Product Support interview?

Some of the top questions asked at the Zoho Product Support interview -

  1. Define subnet mask and its u...read more
  2. explain Networking without book wo...read more

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