Zepto Key Account Manager Interview Questions and Answers

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Asked about past working experiences

Q1. Please Introduce yourself
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Q2. Brief your working as Key Account Manager
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Q1. Burn rate percentage
Ans. 
Burn rate percentage refers to the rate at which a company is spending its available funds.
• Burn rate percentage is calculated by dividing the amount of money a company spends over a certain period by the amount of money it has at the beginning of that period.

• It is often used by investors and stakeholders to assess the financial health and sustainability of a company.

• For example, if a company spends $100,000 in a month ...read more
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Q1. What is your work
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Q2. What is working from swigy
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Q3. Why are you interested in swigy work
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Q1. As I have applied through naukri, HR has called me and asked few basic questions regarding previous employment, how comfortable to do B2C sales, CTC and so on..
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Q1. How to convince a restaurant owner/partner to give more commission percentage to swiggy without offering them any perks or benifits..?
Ans. 
Highlight the benefits of increased visibility and customer reach through Swiggy's platform.
• Emphasize the potential increase in orders and revenue due to Swiggy's large customer base.

• Explain how being featured on Swiggy can attract new customers who may not have discovered the restaurant otherwise.

• Discuss the convenience and ease of ordering through Swiggy, leading to higher customer satisfaction and loyalty.

• Provide da...read more
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Q1. What basic questions have you been asked regarding your accomplishments and achievements?
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Q2. Technical regarding excel
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Q1. Why do you believe you are a good fit for this role?
Ans. 
I have a proven track record of successfully managing key accounts and developing strong relationships with clients.
• Extensive experience in key account management

• Strong communication and negotiation skills

• Ability to identify and capitalize on business opportunities

• Track record of exceeding sales targets

• Excellent relationship-building skills
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Q1. Excel questions about vlookup
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Q1. Tell me About Your Self
Ans. 
Experienced Key Account Manager with a proven track record of exceeding sales targets and building strong client relationships.
• Over 5 years of experience in key account management

• Successfully increased sales by 20% in previous role

• Skilled in developing and maintaining client relationships

• Strong communication and negotiation skills

• Proficient in CRM software and sales analytics
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Q2. What Do You Know About Microsoft Excel and Some Excel Formula asked
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Q3. Tell Me about Previous Job and Roles and Responsibilities
Ans. 
Managed key accounts, developed relationships, and increased sales revenue.
• Managed a portfolio of key accounts to ensure customer satisfaction and retention

• Developed and maintained strong relationships with key stakeholders

• Identified opportunities for upselling and cross-selling products or services

• Collaborated with internal teams to meet customer needs and exceed sales targets

• Analyzed market trends and competitor acti
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Q1. Tell me About Your Self
Ans. 
Experienced Key Account Manager with a proven track record of exceeding sales targets and building strong client relationships.
• Over 5 years of experience in key account management

• Successfully increased sales by 20% in previous role

• Skilled in developing and maintaining client relationships

• Proficient in creating and implementing sales strategies
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Q2. Tell me about Your Previous Experience
Ans. 
I have over 5 years of experience in key account management, working with various clients to drive sales and build strong relationships.
• Managed key accounts to increase sales by 20% year over year

• Developed and implemented strategic account plans to meet client needs

• Collaborated with cross-functional teams to ensure customer satisfaction

• Negotiated contracts and pricing agreements with clients

• Provided regular updates and
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Q3. Are You Comfortable to work in Google Sheets & Excel and Some Formula
Ans. 
Yes, I am comfortable working in Google Sheets & Excel and using formulas.
• I have extensive experience working with Google Sheets and Excel for data analysis and reporting.

• I am proficient in using formulas such as VLOOKUP, SUMIF, and IFERROR to manipulate data efficiently.

• I have successfully managed key accounts using spreadsheets to track sales performance and forecast future trends.
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Q1. Introduce your Self
Ans. 
Experienced Key Account Manager with a proven track record in driving sales and building strong relationships with clients.
• Over 5 years of experience in key account management

• Successfully increased sales by 20% in previous role

• Strong communication and negotiation skills

• Ability to analyze market trends and develop strategic plans

• Managed key accounts such as Company A and Company B
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Q2. What Do You want Work in Meesho
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Q3. Are You Comfortable with Cold Calling and Some Excel Formula
Ans. 
Yes, I am comfortable with cold calling and Excel formulas.
• I have experience in cold calling and have successfully generated leads in the past.

• I am proficient in using Excel and have experience with formulas such as VLOOKUP and SUMIF.

• I am confident in my ability to effectively communicate with clients over the phone and analyze data in Excel.
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Q4. Tell me About Sales and What Value You will add in This
Ans. 
Sales is the process of identifying, attracting, and converting potential customers into actual buyers, ultimately driving revenue for the company.
• Understanding customer needs and preferences

• Building relationships with clients

• Negotiating deals and closing sales

• Providing excellent customer service post-sale

• Analyzing market trends and competition

• Developing sales strategies and plans

• Utilizing CRM tools to track and manage
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Q1. You should know about advertisement and promotions and also you should know how you can help the suppliers to grow their business
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Q1. You should have basic knowledge about the Excel like VLookUp, Pivot Table, If conditions, etc
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