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XASCOM Info Solutions Telecaller Interview Questions and Answers

Updated 14 Feb 2024

XASCOM Info Solutions Telecaller Interview Experiences

2 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 14 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Just easy to process hr asking about your self your answer tamil or English easy to convey
  • Q2. Self introduction
  • Q3. About family details

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to process this way

Telecaller Interview Questions & Answers

user image Anonymous

posted on 7 Mar 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell About yourself and communication skills
  • Q2. What you know about insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.

    • Premiums are paid to the insurance company in exchange for coverage.

    • Types of insurance include health, life, auto, home, and travel insurance.

    • Insurance policies have terms and conditions that must be...

  • Answered by AI
  • Q3. What you know about sales
  • Ans. 

    Sales is the process of persuading a potential customer to buy a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and negotiation skills

    • Salespeople must be knowledgeable about the product or service they are selling

    • Building relationships with customers is important for repeat business

    • Sales can be done through various channels such as phone, email, or i...

  • Answered by AI
  • Q4. How you will handle the customer
  • Ans. 

    I will handle the customer by actively listening to their concerns and providing them with appropriate solutions.

    • Greet the customer with a warm and friendly tone

    • Listen actively to their concerns and empathize with them

    • Provide appropriate solutions and options

    • Thank them for their time and offer assistance for any future needs

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak louder and confident
Speak bould and fulent
Keep calm and tell your answer

Telecaller Interview Questions Asked at Other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to meth ... read more
asked in Jio
Q2. Some times switch off customer number what do you
Q3. How to compromise a customer who don't want pay the due
asked in 9 Plus 9
Q4. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q5. What is credit card & what is debit card

Interview questions from similar companies

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(1 Question)

  • Q1. You haveinternet a smart phone and you have a

Interview Preparation Tips

Topics to prepare for Amazon Telecaller interview:
  • general
Interview preparation tips for other job seekers - this a great platform apna
And easy to getin setl your life

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. If others companies more salaries
  • Q2. How much salary do you expect from us

Interview Preparation Tips

Topics to prepare for Amazon Telecaller interview:
  • Technical Support
Interview preparation tips for other job seekers - Patience is important in this field, attempting calls from customer service we have to very polite and honest in the work

I applied via Campus Placement and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

It's should be clear and informative
No using of unnecessary words
Should not argue but support you point with humble

Round 3 - One-on-one 

(4 Questions)

  • Q1. What do you expect from this company? Expecting the complete deployment of my skills ..
  • Q2. Which is the most precious thing in life ? Situation is the most precious thing . We should not change based on situation but we have to get control over the situation..
  • Q3. Do you prefer working independently or team? I prefer team work which allows to do in time
  • Q4. What salary do you think you deserve? As iam a fresher iam learning stage so I hope I can get salary based on my skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough even you don't know the answer.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your name, or what is your education?
  • Q2. How are gone your last weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - interview is a simple method of your confidance personality and basic information

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
Round 1 - One-on-one 

(2 Questions)

  • Q1. How many salery you provide me
  • Q2. Why choose this company
Round 2 - One-on-one 

(1 Question)

  • Q1. How do you attend training.
Round 3 - HR 

(1 Question)

  • Q1. Previous experience was asked for and evaluated.
Round 4 - Technical 

(1 Question)

  • Q1. How efficient you are in conversating with prospects.
Round 5 - Technical 

(1 Question)

  • Q1. This was asked as technical round.
Round 6 - checked voice recording and trai 

(1 Question)

  • Q1. Checked voice recording and training needs.
Round 7 - One-on-one 

(1 Question)

  • Q1. How to convince the customers?
  • Ans. 

    To convince customers, understand their needs, build trust, highlight benefits, and provide solutions.

    • Listen actively to understand their needs and concerns.

    • Build trust by being honest and transparent.

    • Highlight the benefits of your product or service.

    • Provide solutions to their problems.

    • Use persuasive language and tone.

    • Follow up with them to ensure satisfaction.

    • Offer incentives or discounts to seal the deal.

    • Provide soci...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - just be yourself and answer all questions as per your experience.

I appeared for an interview in Mar 2022.

Round 1 - HR 

(3 Questions)

  • Q1. Something about your self
  • Q2. Your education is completed or not
  • Q3. What is your good quality
Round 2 - Experience 

(8 Questions)

  • Q1. What is your experience
  • Q2. Which type of experience you have
  • Q3. What will you know about your experience
  • Q4. Can you believe your experience has good
  • Q5. Can you give your experience in ₹50000
  • Q6. What is your basic knowledge
  • Q7. Its your experience . you will fine with that ?
  • Q8. Have you ever cross your experience or not

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be rude from candidate
Don't be so cool with your candidate

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
  • Q2. Tell something about your memorable day
  • Ans. 

    My memorable day was when I won a singing competition.

    • Participated in a singing competition

    • Performed my favorite song

    • Received first prize and recognition

    • Celebrated with friends and family

  • Answered by AI
  • Q3. Where you see yourself after 5 year
  • Ans. 

    In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.

    • Working as a team leader, managing a group of telecallers

    • Achieving high sales targets consistently

    • Building strong relationships with clients and customers

    • Continuously improving my communication and persuasion skills

    • Taking on additional responsibilities and contributing to the growth of the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best Be confidence and do hard work

XASCOM Info Solutions Interview FAQs

How many rounds are there in XASCOM Info Solutions Telecaller interview?
XASCOM Info Solutions interview process usually has 1-2 rounds. The most common rounds in the XASCOM Info Solutions interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in XASCOM Info Solutions Telecaller interview?

Some of the top questions asked at the XASCOM Info Solutions Telecaller interview -

  1. How you will handle the custo...read more
  2. what you know about insura...read more
  3. What you know about sa...read more

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XASCOM Info Solutions Telecaller Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

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