WNS Denali Deputy Manager Interview Questions and Answers

Q1. Detail OEE, Productivity company overview
Add your answer
Q2. About previous company
Add your answer

Q1. Salary negotiation
Add your answer
Q2. Background verification form
Add your answer

Q1. What would yo to do to improve your team’s skill
Ans. 
To improve my team's skills, I would focus on training, mentorship, feedback, and setting clear goals.
• Provide regular training sessions to enhance skills

• Assign mentors to team members for guidance and support

• Offer constructive feedback to help them improve

• Set clear and achievable goals to motivate and track progress
Answered by AI
Add your answer
Q2. How would you manage your team effectively
Ans. 
I would manage my team effectively by setting clear goals, providing regular feedback, fostering open communication, and leading by example.
• Set clear goals and expectations for each team member

• Provide regular feedback and recognition for good work

• Foster open communication and encourage team collaboration

• Lead by example and demonstrate strong work ethic

• Address any conflicts or issues promptly and fairly
Answered by AI
Add your answer

Q1. Share challenges
Ans. 
Managing team dynamics, meeting deadlines, adapting to change
• Balancing multiple priorities

• Handling conflicts within the team

• Adapting to changes in company policies or procedures

• Meeting tight deadlines

• Managing workload effectively
Answered by AI
Add your answer
Q2. How would you manage escalation and what feedback you will share with your team member
Ans. 
I would manage escalation by addressing the issue promptly and effectively communicating feedback to the team member.
• Address the issue promptly to prevent it from escalating further

• Listen to all parties involved to understand the root cause of the escalation

• Provide constructive feedback to the team member on how to prevent similar escalations in the future

• Offer support and guidance to help the team member improve their
Answered by AI
Add your answer

Q1. Roles and responsibilties you perform in current role
Ans. 
In my current role, I oversee daily operations, manage a team, handle customer inquiries, and ensure targets are met.
• Overseeing daily operations

• Managing a team

• Handling customer inquiries

• Ensuring targets are met
Answered by AI
Add your answer
Q2. CTC expectation
Add your answer

Q1. About your background experiences
Add your answer
Q2. Strategy procurement
Add your answer

Q1. Earlier Experience and relevant skills
Add your answer

Q1. Working Culture
Add your answer
Q2. Challenges faced in the work area
Ans. 
The challenges faced in my work area include managing a diverse team, meeting tight deadlines, and adapting to changing priorities.
• Managing a team with different personalities and work styles can be challenging, but I have experience in providing clear communication and setting expectations.

• Meeting tight deadlines requires effective time management and prioritization skills. I have developed strategies to ensure tasks ...read more
Answered by AI
Add your answer
Q3. Technical skills and exposure in work area
Add your answer

Q1. Salary and package
Add your answer
Q2. Ready to locate
Ans. 
Yes, I am ready to locate.
• I am familiar with the area and have experience using maps and GPS.

• I am willing to travel and relocate if necessary.

• I am comfortable adapting to new environments and meeting new people.
Answered by AI
Add your answer

Q1. What do you mean by R & D?
Ans. 
R&D stands for Research and Development, which involves activities undertaken by a company to innovate and improve products or processes.
• R&D involves conducting research to discover new knowledge or technologies.

• It also includes developing new products, services, or processes based on the research findings.

• R&D is essential for staying competitive in the market and driving innovation.

• Examples of R&D activities include t...read more
Answered by AI
Add your answer
Q2. How can you set up an new instrument lab?
Ans. 
Setting up a new instrument lab involves planning, acquiring necessary equipment, organizing the space, ensuring safety measures, and training staff.
• Create a detailed plan outlining the types of instruments needed and their placement.

• Acquire necessary equipment through purchasing or leasing agreements.

• Organize the lab space efficiently to allow for easy access to instruments and workstations.

• Implement safety measures s...read more
Answered by AI
Add your answer

Basic C++, Python, and Excel knowledge test

Case with data is given and need to draw conclusion by doing analysis

Q1. About weakness, strongness, willingness
Add your answer
Q2. Behavioural round, ability and attitude while handling conflicts
Add your answer