Wipro BPO Executive Interview Questions, Process, and Tips

Q1. Tell me about yourself.
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I am a highly motivated and detail-oriented individual with a passion for customer service and problem-solving.
• I have several years of experience in the BPO industry, where I have honed my communication and interpersonal skills.

• I am proficient in various software and tools commonly used in the BPO industry, such as CRM systems and Microsoft Office.

• I am a quick learner and am always eager to expand my knowledge and skil...read more
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Q2. Education background/if you're a distance learner, why so?/who are there in your family/hobbies..
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Q3. Again the same tip for you. Be honest and tell them the truth. No one there to judge you. And always remember one thing that the interviewers are the someone whom you can actually compare with a x-ray mach...read more
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Q4. Why do you choose BPO?
Ans. That's a question that you might be asked multiple times because the interviewers want to see that are you really want to work on this sector or your just here to make money. A small tip for you, portray yourself as a committed and responsible personality. You can answer this question like this: BPO because it is a rapidly growing industry.
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Q5. What do you know about insurance?
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Insurance is a contract between an individual and an insurance company, providing financial protection against potential losses.
• Insurance is a form of risk management.

• It involves the transfer of risk from an individual to an insurance company.

• Insurance policies provide financial compensation in case of specified events or losses.

• Types of insurance include life, health, property, auto, and liability insurance.

• Premiums a...read more
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Q6. Are you comfortable working with the night shift?
Ans. Always say "Yes" to this question. They might ask you that are your parents giving you the permission of working in the night?/your health would get affected. Don't go with their words, they're tricking you. If you say, "I've to ask parents/don't know" you'll be out. If you ask for any shift preferences to them you'll be rejected. Because they do not want candidates with shift preferences, all these are pre decided. So...read more
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Q7. Extempore are always welcomed!
Ans. Some questions from your studies, like me and my recruiter were actually like gossiping together about Macbeth! Or else they'll give you a situation just to see how you'd handle this and check your communication skill. Again the same tip, do not say anything negative. Just be neutral, answer every tricky questions diplomatically.
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Q8. What is your salary expectations?
Ans. Be agree with whatever salary they are offering because always remember one thing you can not decide the pay scale in the interview. Only a higher position holder can do that tho via mail. If you're discussion or disclosing the salary expectations you'll be rejected. And remember one thing, this is a tricky question too. You be rest assured that your salary would be more than 12k/month.
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Q9. Will you sign a bond?
Ans. Now tell me one thing if there's no bond where you are willing to sign? But if you say yes to this question you'll be rejected, if you say no then also you'll be rejected. So just calmly say that you're okay with the business norms. If the company wants you to sign a bond you'll do this.
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Q1. What is tha Google maping
Ans. 
Google Maps is a web mapping service developed by Google, offering satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, bicycle, or public transportation.
• Provides satellite imagery and street maps

• Offers 360° panoramic views of streets

• Shows real-time traffic conditions

• Allows route planning for various modes of transportation

• Can be u...read more
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Q2. What is tha scam
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A scam is a fraudulent scheme performed by a dishonest individual, group, or company in an attempt to obtain money or something else of value.
• Scams often involve deception or misrepresentation of facts to trick victims into giving up their money or personal information.

• Common types of scams include phishing emails, Ponzi schemes, lottery scams, and identity theft.

• Scammers may use various tactics such as creating fake w...read more
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Q3. Different tipes of scams one banking scam
Ans. 
Banking scams involve fraudulent activities targeting individuals' bank accounts or financial information.
• Phishing scams where fraudsters pose as legitimate entities to obtain sensitive information like login credentials

• ATM skimming where devices are used to steal card information at ATMs

• Identity theft where personal information is stolen to access bank accounts

• Fake check scams where individuals are sent fraudulent che...read more
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Impact of tech on young jobseekers

Q1. What is BPO in India
Ans. 
BPO in India refers to Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers in India.
• India is a major hub for BPO services due to its large English-speaking population and cost-effective labor.

• Services commonly outsourced to India include customer support, technical support, data entry, and back-office operations.

• Major cities like Bangalore, Mumbai, and De...read more
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Q1. Where do you see yourself in 5 years?
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Q2. What are your salary expectations?
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Q3. What are your strengths and weaknesses?
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Q4. Tell me about yourself.
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Q5. How COVID has impacted you and your family?
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Q1. Why to join bpo or Wipro?
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Q1. Highlight about your schooling?
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Q2. Willing to work at night shifts?
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