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Wipro IT Operations Interview Questions and Answers

Updated 24 Sep 2017

Wipro IT Operations Interview Experiences

1 interview found

IT Operations Interview Questions & Answers

user image Aritro Mukherji

posted on 24 Sep 2017

I was interviewed in Apr 2017.

Interview Questionnaire 

6 Questions

  • Q1. Walk us through your resume
  • Ans. 

    I have a diverse background in IT and Operations, with experience in project management, system administration, and process improvement.

    • Managed multiple IT projects, ensuring timely delivery and adherence to budget

    • Implemented and maintained various systems and networks, ensuring smooth operations

    • Led process improvement initiatives, resulting in increased efficiency and cost savings

    • Collaborated with cross-functional tea...

  • Answered by AI
  • Q2. What are your current role and responsibilities
  • Q3. What do you understand by service management
  • Ans. 

    Service management refers to the activities, processes, and practices involved in planning, delivering, managing, and improving services.

    • Service management involves the planning, design, delivery, and support of services to meet customer needs and expectations.

    • It includes processes such as service strategy, service design, service transition, service operation, and continual service improvement.

    • Service management aims ...

  • Answered by AI
  • Q4. How does ITSM helps an organisation
  • Q5. How does service management impact PMP
  • Ans. 

    Service management impacts PMP by providing a framework for managing IT services and aligning them with project management principles.

    • Service management ensures that IT services are delivered efficiently and effectively, which supports the successful execution of projects.

    • It helps in defining and documenting service requirements, which can then be incorporated into project plans.

    • Service management processes, such as in...

  • Answered by AI
  • Q6. What is the role of transition manager
  • Ans. 

    A transition manager is responsible for overseeing the smooth transition of projects or processes from one stage to another.

    • Coordinates and manages the transition process

    • Develops transition plans and strategies

    • Ensures effective communication and collaboration between teams

    • Identifies and mitigates risks and issues

    • Monitors progress and ensures timely completion

    • Provides support and guidance to team members

    • Evaluates and im...

  • Answered by AI

Interview questions from similar companies

IT Operations Interview Questions & Answers

IBM user image Aritro Mukherji

posted on 25 Aug 2017

I was interviewed before Aug 2016.

Interview Questionnaire 

8 Questions

  • Q1. Wat are the causes of a blue screen error
  • Ans. 

    A blue screen error can be caused by various factors such as hardware issues, driver conflicts, and software errors.

    • Hardware issues like faulty RAM or overheating can cause blue screen errors.

    • Driver conflicts occur when incompatible or outdated drivers are installed.

    • Software errors, such as corrupted system files or incompatible applications, can also lead to blue screen errors.

  • Answered by AI
  • Q2. How do you identify network error and methods to rectify them
  • Ans. 

    To identify network errors, monitor network performance, analyze logs, use network troubleshooting tools, and rectify them by troubleshooting hardware, software, or configuration issues.

    • Monitor network performance to identify any anomalies or issues

    • Analyze network logs for error messages or patterns

    • Use network troubleshooting tools like ping, traceroute, or network analyzers

    • Troubleshoot hardware issues such as faulty c...

  • Answered by AI
  • Q3. Wat is a network printer and it's functions
  • Ans. 

    A network printer is a printer that is connected to a computer network and can be accessed by multiple users.

    • A network printer allows multiple users to print documents from different devices connected to the same network.

    • It eliminates the need for individual printers for each user or device.

    • Network printers can be wired or wireless, depending on the network setup.

    • They often have additional features like scanning, copyi...

  • Answered by AI
  • Q4. Wat do you understand about TAT and how is it useful
  • Ans. 

    TAT stands for Turnaround Time. It refers to the time taken to complete a process or task.

    • TAT is a measure of efficiency and productivity.

    • It helps in setting realistic expectations and deadlines.

    • TAT is crucial in customer service to ensure timely delivery of products or services.

    • For example, in IT operations, TAT can be used to measure the time taken to resolve technical issues.

    • TAT can also be used to track the time ta

  • Answered by AI
  • Q5. What are your expectations from the job
  • Q6. Discussion about the pay structure and work hours.
  • Q7. I sent a print to Melbourne building number 4 but it hasn't reached I need to get it there at any cost.
  • Q8. My screen has suddenly gone blank I am not able to turn off the Laptop due to its internal battery. I need to turn it on urgently. And the closest office location is 150 miles from here

Interview Preparation Tips

Round: Test
Experience: Since this was an off campus, we were made to sit in a room and the test was online on a PC. You had to have 38 correct answers to clear the test.
Tips: You need to have good knowledge of over all kinds of hardwares and basic knowledge of MS office, you should be very good with English grammar as they give case studies, and LR is based on your experience and application of mind. They test your presence of mind and alertness.
Duration: 45 minutes
Total Questions: 40

Round: Technical Interview
Experience: The interview was a Telephonic round where they were asking questions very quickly not giving you time to think
Tips: Yu need to have good communication skills, ability to handle stress & good presence of mind

Round: HR Interview
Experience: They told wat will be the work like, work timings, pay structure and growth stages.
Tips: Be firm about wat you want and need when it comes to pay don't bend according to them.Prove to them that why they need you. Be confident

Round: Stress Interview
Experience: Basically its a stress round so they sound very panicky, and try to confuse you, even throwing in tantrums. I maintained my calm and even though I had very less knowledge of what needs to be done I was able to calm her down by being polite and courteous.
Tips: Be very patient, you need to be a good listener, you must maintain your calm and have presence of mind which is what they test. Even if you don't have any knowledge about it be confident about telling wat you can. They also check the creative presence of mind you can display.

College Name: MS Ramaiah Institute of Management

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your style of Management?
  • Q2. Distinguish between Leadership and Management?

Interview Preparation Tips

Interview preparation tips for other job seekers - Get clear on your value, keep on learning new skills, and strengthen your mindset
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude test is based on quantitative apptitude, English and computer

Round 2 - Technical 

(2 Questions)

  • Q1. Mostly based on language you know
  • Q2. Gave 1 small code to write
  • Ans. 

    Write a small code to reverse a string in an array of strings

    • Iterate through each string in the array

    • Use built-in functions or write a custom function to reverse each string

    • Store the reversed strings back in the array

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Operations Executive with a proven track record of optimizing processes and driving efficiency.

    • Over 10 years of experience in operations management

    • Successfully implemented cost-saving initiatives resulting in 20% reduction in expenses

    • Led cross-functional teams to improve workflow and increase productivity

    • Strong analytical skills and ability to identify areas for improvement

    • Excellent communication and leader

  • Answered by AI
  • Q2. Why should I hire you
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was easy not difficult

Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced operations professional with a background in supply chain management and process improvement.

    • Over 5 years of experience in operations roles

    • Skilled in supply chain management and process improvement

    • Strong analytical and problem-solving skills

    • Proficient in data analysis and reporting

    • Excellent communication and teamwork abilities

  • Answered by AI
  • Q2. How do you know about Capgemini
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Could you explain the process of your last job?
  • Ans. 

    In my last job as an Operations Analyst, I was responsible for analyzing data, identifying trends, and making recommendations to improve efficiency.

    • Gathered and analyzed data to identify areas for improvement

    • Created reports and presentations to communicate findings to management

    • Collaborated with different departments to implement process improvements

    • Monitored key performance indicators to track progress and make adjust

  • Answered by AI
  • Q2. What are your reasons for leaving your last organization, and what are you seeking in your new company?
  • Ans. 

    Left previous organization for career growth opportunities. Seeking a company with a supportive work culture and room for advancement.

    • Left for career growth opportunities

    • Seeking supportive work culture

    • Looking for room for advancement

  • Answered by AI
Round 2 - Aptitude Test 

This is a combination of an aptitude test, English grammar assessment, Excel evaluation, and a technical written exam.

Round 3 - Technical 

(2 Questions)

  • Q1. What is depreciation and why we charge depreciation?
  • Ans. 

    Depreciation is the allocation of the cost of a tangible asset over its useful life to reflect its gradual wear and tear or obsolescence.

    • Depreciation is a non-cash expense that reduces the value of an asset on the balance sheet.

    • It helps in spreading the cost of an asset over its useful life rather than expensing it all at once.

    • Depreciation is charged to match the revenue generated by the asset over time.

    • Common methods ...

  • Answered by AI
  • Q2. What is accrual concept in accounting?
  • Ans. 

    Accrual concept in accounting recognizes revenues and expenses when they are incurred, regardless of when cash is exchanged.

    • Accrual accounting records revenues and expenses when they are earned or incurred, not when cash is received or paid.

    • It ensures that financial statements accurately reflect the financial position of a company at a given point in time.

    • Accrual concept helps in matching revenues with expenses, provid...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Question on your previous organization, what you do etc?
  • Q2. Question on Accounting concepts.

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall its good however they gave me to work in IC role which was no way related to my profile... later on when the process got ramdown i initiated and move to FP&A where my profile suits as per my requirement.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Any major p1 solved by you.
  • Ans. 

    Implemented new inventory management system resulting in 20% reduction in stockouts and 15% increase in inventory turnover.

    • Identified inefficiencies in existing inventory management process

    • Researched and evaluated potential inventory management systems

    • Collaborated with cross-functional teams to implement new system

    • Conducted training sessions for staff on using the new system

  • Answered by AI
  • Q2. How would you handle the team
Round 2 - HR 

(1 Question)

  • Q1. Current CTC you are drawing
  • Ans. 

    My current CTC is INR 15,00,000 per annum.

    • INR 15,00,000 per annum

    • Includes base salary, bonuses, and benefits

    • Negotiable based on the role and responsibilities

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Why do you want to join ntt
  • Q2. Cloud infrastructure support
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Snowflake schema
  • Q2. Star schema and insert query
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Are you comfortable in night shift and do you have experienced in international process?
Round 2 - Technical 

(1 Question)

  • Q1. Introduction and related to experience

Wipro Interview FAQs

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