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Wipro Customer Support Executive Interview Questions and Answers
Wipro Customer Support Executive Interview Experiences
12 interviews found
Anonymous
Selected
I was interviewed in Jan 2025.
Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated
(3 Questions)
- Q1. I can when in this companey
- Q2. When apprament letter
- Ans.
The question seems to be asking about the timing of an appointment letter.
An appointment letter is typically sent out before a scheduled meeting or interview.
It is important to confirm the timing and details mentioned in the appointment letter.
If the appointment letter is not received on time, it is advisable to follow up with the sender.
- Q3. Monday i can jain in this companey
Interview Preparation Tips
Selected
(2 Questions)
- Q1. Introduction about yourself
- Ans.
I am a dedicated and experienced customer support executive with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer support roles
I am skilled in handling customer inquiries and providing solutions in a timely manner
I have a strong understanding of product knowledge and troubleshooting techniques
I am proficient in using CRM systems and other customer support tools
I have re...
- Q2. Previous experience related
(2 Questions)
- Q1. Previous experience related
- Q2. About yourself and previous work related
Selected
I was interviewed in Dec 2024.
General knowledge and aptitude question
Interview Preparation Tips
What people are saying about Wipro
I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.
(1 Question)
- Q1. Basic introduction and about self questions
(1 Question)
- Q1. Your point of view about this company
Interview Preparation Tips
- Introduction about yourself
- Information about this company
- The perpose of coming in this role
Wipro interview questions for designations
(2 Questions)
- Q1. Tell me about a random topic
- Q2. Screening
Vijay Kumarch
Selected
I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.
Normal aptitude for wase interview
(1 Question)
- Q1. Some technical question on c and java
Interview Preparation Tips
Customer Support Executive Jobs at Wipro
I applied via AmbitionBox and was interviewed in Oct 2022. There were 2 interview rounds.
(6 Questions)
- Q1. Tell about yourself
- Ans.
I am a dedicated and experienced Customer Support Executive with a strong background in providing excellent customer service.
I have worked in the customer support industry for over 5 years.
I have a deep understanding of customer needs and can effectively resolve their issues.
I am skilled in using various customer support tools and software.
I have received multiple positive feedback from customers for my exceptional ser...
- Q2. Your journey from your home to Wipro office
- Ans.
I commute to Wipro office by taking a bus and then walking for a few minutes.
I live in a residential area near Wipro office.
I usually take the bus from a nearby bus stop.
The bus ride takes around 20 minutes.
After getting off the bus, I walk for about 5 minutes to reach the office.
The overall journey takes around 30 minutes.
- Q3. They will check your vocabulary. Whether you're good at vocabs or not. Some of the examples mostly asked by the interviewers
- Q4. Mississippi, Chlorophyll,Randevou, Aravalli
- Q5. They will ask you to speak for 3 min about anyone of your skills. Suppose they will ask you to speak on flexibility for 3 min or any other topics
- Q6. Work with your CV
- Ans. Same thing. You have to speak about yourself.
Interview Preparation Tips
- Public Speaking
- Communication Skills
ninantic boy
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about yourself,
- Q2. Why should we consider you for this ro
- Q3. Where do you sew yourself in 5 years
- Q4. Why do you want to join this industry
- Q5. How would a handle a irritated client
- Ans.
I would listen to their concerns, empathize with them, apologize for any inconvenience, and work towards finding a solution to their problem.
Listen actively to understand their concerns
Empathize with their situation and show understanding
Apologize for any inconvenience caused
Work towards finding a solution to their problem
Stay calm and professional throughout the interaction
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
Some multiple questions and typing speed test
(1 Question)
- Q1. Hr round they are asking questions we have to give answers they are asking lots of questions
Interview Preparation Tips
- Product knowledge
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
Basic questions we have to resolve and multiple questions we have to select correct one
They provide 1 topic we have to define it read it
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
Some multiple questions are coming and after that reading peragraph
After they are checking typing speed they provide 1 topic we have to right
Interview Preparation Tips
Wipro Interview FAQs
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Wipro Customer Support Executive Interview Process
based on 10 interviews
2 Interview rounds
- Aptitude Test Round
- Technical Round
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Wipro Customer Support Executive Reviews and Ratings
based on 41 reviews
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