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Wipro Customer Support Executive Interview Questions and Answers

Updated 7 Aug 2024

9 interviews found

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Customer Support Executive Interview Questions

user image ninantic boy

posted on 14 Jun 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself,
  • Q2. Why should we consider you for this ro
  • Q3. Where do you sew yourself in 5 years
  • Q4. Why do you want to join this industry
  • Q5. How would a handle a irritated client
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Previous experience related
2

One-on-one Round (2 Questions)

  • Q1. Previous experience related
  • Q2. About yourself and previous work related
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Basic introduction and about self questions
2

HR Round (1 Question)

  • Q1. Your point of view about this company

Interview Preparation Tips

Topics to prepare for Wipro Customer Support Executive interview:
  • Introduction about yourself
  • Information about this company
  • The perpose of coming in this role
Interview preparation tips for other job seekers - Be confident and have to fluent in English communication .

Customer Support Executive Interview Questions

user image Vijay Kumarch

posted on 7 Feb 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Jan 2024.

2 Interview Rounds

1

Aptitude Test Round

Normal aptitude for wase interview

2

Technical Round (1 Question)

  • Q1. Some technical question on c and java

Interview Preparation Tips

Interview preparation tips for other job seekers - For wase students it was easy once we clear the aptitude test.

Wipro interview questions for designations

 Customer Support Associate

 (1)

 Customer Support Representative

 (1)

 Engineer- Customer Support

 (1)

 Customer Support Team

 (1)

 Non Voice Customer Support Executive

 (1)

 Customer Executive

 (1)

 Customer Service Executive

 (28)

 Customer Care Executive

 (11)

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via AmbitionBox and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (6 Questions)

  • Q1. Tell about yourself
  • Q2. Your journey from your home to Wipro office
  • Q3. They will check your vocabulary. Whether you're good at vocabs or not. Some of the examples mostly asked by the interviewers
  • Q4. Mississippi, Chlorophyll,Randevou, Aravalli
  • Q5. They will ask you to speak for 3 min about anyone of your skills. Suppose they will ask you to speak on flexibility for 3 min or any other topics
  • Q6. Work with your CV

Interview Preparation Tips

Topics to prepare for Wipro Customer Support Executive interview:
  • Public Speaking
  • Communication Skills
Interview preparation tips for other job seekers - Vocabulary is very important at Wipro customer service executive. Without preparing vocabulary don't go for interview they reject you at the first stage itself. There is two round both the easy if your vocabulary is good.

I applied via Naukri.com and was interviewed in Mar 2022.

2 Interview Rounds

1

Aptitude Test Round

Some multiple questions and typing speed test

2

HR Round (1 Question)

  • Q1. Hr round they are asking questions we have to give answers they are asking lots of questions

Interview Preparation Tips

Topics to prepare for Wipro Customer Support Executive interview:
  • Product knowledge
Interview preparation tips for other job seekers - There are some tips like product knowledge account management

Customer Support Executive Jobs at Wipro

View all

I applied via Naukri.com and was interviewed before Apr 2021.

2 Interview Rounds

1

Aptitude Test Round

Basic questions we have to resolve and multiple questions we have to select correct one

2

Case Study Round

They provide 1 topic we have to define it read it

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very good if people are facing any issue they are not getting so

I applied via Naukri.com and was interviewed before Apr 2021.

2 Interview Rounds

1

Aptitude Test Round

Some multiple questions are coming and after that reading peragraph

2

Coding Test Round

After they are checking typing speed they provide 1 topic we have to right

Interview Preparation Tips

Interview preparation tips for other job seekers - After that ops round with manger on video call

I applied via Naukri.com and was interviewed before Apr 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

There are basic questions so we have to resolve.

Interview Preparation Tips

Interview preparation tips for other job seekers - This is very good aaplication and If people are facing any issue so they have to download this application lots of people are getting job here

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce your self?
  • Q2. Tell me about your memorable day.
2

HR Round (2 Questions)

  • Q1. Explaine about E-Commerce?
  • Q2. Are you comfortable in night shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - Negative nhii hona h , night shift pr kh dena i 'll manage, me bike lene bala hu, yahi pass me shift ho jaunga agr kahi door se ho toh.

Wipro Interview FAQs

How many rounds are there in Wipro Customer Support Executive interview?
Wipro interview process usually has 2 rounds. The most common rounds in the Wipro interview process are Aptitude Test, One-on-one Round and Resume Shortlist.
How to prepare for Wipro Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Communication Skills, customer support, Bpo Voice, Customer Service and International Voice Process.
What are the top questions asked in Wipro Customer Support Executive interview?

Some of the top questions asked at the Wipro Customer Support Executive interview -

  1. How would a handle a irritated cli...read more
  2. They will ask you to speak for 3 min about anyone of your skills. Suppose they ...read more
  3. They will check your vocabulary. Whether you're good at vocabs or not. Some of...read more

Tell us how to improve this page.

Interview Process at Wipro Customer Support Executive

based on 3 interviews in last 1 year

Interview experience

3.7
  
Good

People are getting interviews through

based on 8 Wipro interviews
Job Portal
Campus Placement
75%
13%
12% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Wipro Customer Support Executive Salary
based on 147 salaries
₹1.1 L/yr - ₹4.5 L/yr
5% more than the average Customer Support Executive Salary in India
View more details

Wipro Customer Support Executive Reviews and Ratings

based on 38 reviews

3.2/5

Rating in categories

3.2

Skill development

3.3

Work-Life balance

3.2

Salary & Benefits

3.8

Job Security

3.6

Company culture

3.1

Promotions/Appraisal

3.3

Work Satisfaction

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