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Effective customer interaction involves active listening, empathy, clear communication, and timely follow-up to build trust and satisfaction.
Active Listening: Pay close attention to customer concerns. For example, repeat back what they said to confirm understanding.
Empathy: Show understanding of their situation. If a customer is frustrated, acknowledge their feelings and express your willingness to help.
Clear Comm...
Requirements for manual testing include understanding the project requirements, creating test cases, executing test cases, reporting bugs, and retesting.
Understand the project requirements thoroughly
Create detailed test cases based on requirements
Execute test cases manually to identify bugs
Report bugs found during testing
Retest fixed bugs to ensure they are resolved
Different types of testing include unit testing, integration testing, system testing, acceptance testing, and regression testing.
Unit testing: Testing individual components or modules of a software application.
Integration testing: Testing the interaction between different components or modules.
System testing: Testing the entire system as a whole.
Acceptance testing: Testing to ensure the system meets the requiremen...
Program to reverse a string array
Create a function that takes in an array of strings as input
Iterate through the array and reverse each string
Return the reversed array
What people are saying about Wipro
Manual testing is the process of manually testing software for defects without the use of automation tools.
Manual testing involves testers executing test cases by hand to identify bugs and issues in the software.
It requires human intervention to ensure the software meets the specified requirements.
Manual testing is time-consuming and labor-intensive compared to automated testing.
Examples of manual testing include ...
STLC stands for Software Testing Life Cycle. It is a process followed by testers to ensure high-quality software.
STLC consists of different stages like Requirement Analysis, Test Planning, Test Design, Test Execution, and Test Closure.
Each stage has its own set of activities and deliverables to ensure thorough testing of the software.
For example, in the Test Execution stage, test cases are executed, defects are lo...
White box testing is testing the internal logic and code of a software application, while black box testing is testing the functionality of the software without knowing its internal code.
White box testing is also known as clear box testing or glass box testing.
Black box testing is also known as functional testing.
White box testing is done by developers to ensure code quality and coverage.
Black box testing is done ...
OOPs (Object-Oriented Programming) concept is a programming paradigm based on the concept of objects, which can contain data and code.
OOPs focuses on creating reusable code and organizing it into objects
Key principles of OOPs include Inheritance, Encapsulation, Polymorphism, and Abstraction
Examples of OOPs languages include Java, C++, and Python
Regression testing is testing the entire application after changes, while retesting is testing a specific bug fix.
Regression testing is done to ensure that new code changes do not adversely affect existing functionality.
Retesting is done to verify that a specific bug or issue has been fixed.
Regression testing involves running a full suite of tests, while retesting focuses on the specific test cases related to the ...
Defect management/Defect Life cycle involves identifying, reporting, prioritizing, fixing, and verifying defects in software.
Defect identification: Finding and documenting defects in the software.
Defect reporting: Logging defects in a defect tracking tool with details like steps to reproduce, severity, and priority.
Defect prioritization: Assigning priority levels to defects based on their impact on the system.
Defe...
I appeared for an interview in Feb 2025.
I am a dedicated Test Engineer with a passion for quality assurance and a strong background in software testing methodologies.
Over 5 years of experience in software testing, focusing on both manual and automated testing.
Proficient in using testing tools like Selenium and JIRA to streamline the testing process.
Experience in developing test cases and test plans based on functional specifications.
Strong understanding of A...
I bring a strong blend of technical skills, attention to detail, and a passion for quality assurance that ensures successful project outcomes.
Proven experience in manual and automated testing, having successfully implemented Selenium for web application testing in my last project.
Strong analytical skills that allow me to identify potential issues early in the development cycle, reducing overall project risk.
Excellent c...
Manual testing is the process of manually testing software for defects without the use of automation tools.
Manual testing involves testers executing test cases by hand to identify bugs and issues in the software.
It requires human intervention to ensure the software meets the specified requirements.
Manual testing is time-consuming and labor-intensive compared to automated testing.
Examples of manual testing include explo...
I am open to working on weekends if necessary to meet project deadlines and ensure quality deliverables.
Flexibility: I understand that testing may require extra hours during critical phases.
Commitment: I prioritize project success and am willing to adjust my schedule.
Example: In my previous role, I worked weekends during a major release to ensure thorough testing.
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
Testing Automation Saleniam in java SQL
White box testing is testing the internal logic and code of a software application, while black box testing is testing the functionality of the software without knowing its internal code.
White box testing is also known as clear box testing or glass box testing.
Black box testing is also known as functional testing.
White box testing is done by developers to ensure code quality and coverage.
Black box testing is done by te...
STLC stands for Software Testing Life Cycle. It is a process followed by testers to ensure high-quality software.
STLC consists of different stages like Requirement Analysis, Test Planning, Test Design, Test Execution, and Test Closure.
Each stage has its own set of activities and deliverables to ensure thorough testing of the software.
For example, in the Test Execution stage, test cases are executed, defects are logged,...
Very hard question in aptitude test
Java and advance java questions
Recent topic, AI related
Adhoc testing is an informal and unplanned testing approach where the tester explores the system without any specific test cases.
Adhoc testing is performed without any predefined test cases or test scripts.
It is an exploratory testing approach where the tester relies on their domain knowledge and experience.
The goal of adhoc testing is to find defects that might not be identified through formal testing.
It helps in unco...
Smoke test is a basic test to check if the software is stable enough for further testing. Sanity test is a subset of regression testing to check if the major functionalities are working after changes.
Smoke test is performed to ensure that the critical functionalities of the software are working.
Sanity test is performed to check if the major functionalities are working as expected after making minor changes or fixes.
Smo...
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
Different types of testing include unit testing, integration testing, system testing, acceptance testing, and regression testing.
Unit testing: Testing individual components or modules of a software application.
Integration testing: Testing the interaction between different components or modules.
System testing: Testing the entire system as a whole.
Acceptance testing: Testing to ensure the system meets the requirements of...
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
Manual testing is the process of manually checking software for defects without automation tools.
Involves human testers executing test cases without automation.
Testers simulate end-user behavior to identify issues.
Examples include exploratory testing and user acceptance testing.
Requires strong analytical skills to assess software functionality.
Useful for understanding user experience and usability.
Manual testing involves human testers executing test cases, while automation testing uses scripts and tools to perform tests automatically.
Manual testing is time-consuming and requires human intervention, while automation testing is faster and can run tests repeatedly without human input.
Manual testing is ideal for exploratory, usability, and ad-hoc testing, whereas automation is best for regression, performance, and l...
The duration of Wipro Test Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 47 interview experiences
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