Wipro Telecaller Interview Questions and Answers for Experienced

Q1. Give your introduction
Add your answer
Q2. Why should i hire you
Add your answer

Good had tricky questions

Q1. Ur experience on the project
Ans. 
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
• Handled inbound and outbound calls to potential customers

• Provided information about insurance policies and answered customer queries

• Met daily targets for number of calls made and policies sold
Answered by AI
Add your answer
Q2. Toughest situation u ever face
Ans. 
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
• Remaining calm and composed

• Active listening to understand the customer's concerns

• Empathizing with the customer's frustration

• Finding a solution to address the customer's issues

• Maintaining professionalism throughout the interaction
Answered by AI
Add your answer

Q1. What is your name, or what is your education?
Add your answer
Q2. How are gone your last weekend?
Add your answer

Q1. Tell me about your self
Add your answer
Q2. How you handle aggressive customers
Ans. 
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
• Stay calm and composed

• Listen actively to understand their concerns

• Empathize with their emotions

• Offer solutions to address their issues

• Seek assistance from a supervisor if needed
Answered by AI
Add your answer

Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...read more
Add your answer
Q2. Tell something about your memorable day
Ans. 
My memorable day was when I won a singing competition.
• Participated in a singing competition

• Performed my favorite song

• Received first prize and recognition

• Celebrated with friends and family
Answered by AI
View 1 more answer
Q3. Where you see yourself after 5 year
Ans. 
In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.
• Working as a team leader, managing a group of telecallers

• Achieving high sales targets consistently

• Building strong relationships with clients and customers

• Continuously improving my communication and persuasion skills

• Taking on additional responsibilities and contributing to the growth of the company
Answered by AI
View 1 more answer