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Wipro Technical Support Associate Interview Questions and Answers for Experienced

Updated 14 Jun 2021

Wipro Technical Support Associate Interview Experiences for Experienced

1 interview found

Technical Support Associate Interview Questions & Answers

user image Anonymous

posted on 14 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. Advance advanced troubleshooting for printer, laptop , Desktop, and all network device's.
  • Ans. 

    Advanced troubleshooting for printers, laptops, desktops, and network devices.

    • Start by identifying the issue and gathering information about the device and its configuration.

    • Check for any error messages or warning signs.

    • Verify that the device is properly connected to the network and has the correct settings.

    • Try restarting the device or resetting it to its default settings.

    • Check for any software or driver updates that m...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Technical Support Associate Jobs at Wipro

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Interview questions from similar companies

Technical Support Associate Interview Questions & Answers

Accenture user image Anonymous

posted on 13 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About Application development in service now
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I interviewed for service now support role. Be perfect although your knowledge is restricted to small but the interviewer will go in depth

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Feb 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Assignment 

English communication

Round 2 - Aptitude Test 

Technical questions like aptitude reasoning

Round 3 - HR 

(2 Questions)

  • Q1. Basic introduction
    • Add your answer
  • Q2. Salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Na.

Technical Support Associate Interview Questions & Answers

IBM user image R Krishna

posted on 14 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Topic- Mumbai , time - 2min

Round 2 - Technical 

(1 Question)

  • Q1. Command to get ip address how to change wallpaper on windows
  • Ans. 

    To get IP address, use 'ipconfig' command. To change wallpaper on Windows, right-click on desktop, select 'Personalize', then choose a new wallpaper.

    • To get IP address, open Command Prompt and type 'ipconfig'

    • To change wallpaper on Windows, right-click on desktop

    • Select 'Personalize' from the menu

    • Choose a new wallpaper from the options

    • Answered by AI
    Add your answer
Round 3 - Voice test 

(1 Question)

  • Q1. Test my english and sounds of pronunciation
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. About self , salary discussion , location details
    • Add your answer

Skills evaluated in this interview

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 5 Oct 2021

I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About computer and network basic and sales skills. Demonstration and mock calls
    • View 3 more amswers
  • Q2. Explaining reason about anything should be logical, Relevent y u wanna join or leave or any question asked which are irrelevant but still you need to give logical answer. If jot rejected.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confirm what all things are promised by the hr or recruiter regarding job in writing if not you will be stuck in a loop to contact many people for approvals and still no solution as managers will also say i can't do this after u explaining everything.

Technical Support Associate Interview Questions & Answers

IBM user image Anonymous

posted on 23 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

60 min mcq test round online

Round 2 - Technical 

(1 Question)

  • Q1. Java core advance
    • Add your answer

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Suneetha Burma

posted on 9 Feb 2022

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview was good and was easy
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have good communication skills and listening skills.

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 2 Mar 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Prev work experience, What was your roles and responsibilities,self intro and some basic communication checking questions on both telephone and video.
    • Add your answer
  • Q2. Next was typing test
    • Add your answer
  • Q3. Email writing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking that's pretty much I can say

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Jun 2021

I was interviewed in Sep 2020.

Interview Questionnaire 

2 Questions

  • Q1. About my previous job experience
    • Add your answer
  • Q2. About the computer devices hardware service
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so tuff. We need to have good communication

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 Jul 2021

I applied via Referral and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Just about our communication and technical knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn something about technical
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Wipro Interview FAQs

How to prepare for Wipro Technical Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Technical Support, Calling, End User, Service Level and voice support.

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Wipro Technical Support Associate Salary
based on 195 salaries
₹1 L/yr - ₹4.7 L/yr
25% less than the average Technical Support Associate Salary in India
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Wipro Technical Support Associate Reviews and Ratings

based on 38 reviews

4.1/5

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3.3

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3.0

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4.7

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4.2

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3.1

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3.6

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Technical Support Associate (Kolkata) -HR Sukalpa

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