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posted on 15 Sep 2023
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
Computer science and technology
I applied via campus placement at YMCA Institute of Engineering and Technology, Faridabad and was interviewed before Feb 2023. There were 2 interview rounds.
Electric vehicle future in india
The question is asking about VCRS, bearing material, and stress-strain diagram in the context of engineering.
VCRS stands for Variable Compression Ratio System, which is a technology used in internal combustion engines to vary the compression ratio for improved efficiency and performance.
Bearing material refers to the material used in bearings, such as steel, bronze, or ceramic, to reduce friction and support rotating o...
I applied via Approached by Company and was interviewed in Jan 2022. There were 4 interview rounds.
Demand and supply
Demand and supply
posted on 21 Sep 2024
I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.
My last experience involved resolving a customer's issue with a product delivery.
Customer was upset about a delayed delivery
I apologized for the inconvenience and offered to track the package
Communicated with the shipping company to provide updates to the customer
Ensured the customer received the package on time and followed up to confirm satisfaction
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen actively to understand the customer's concerns
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is being aggressive
Apologize for any inconvenience caused, regardless of fault
Offer solutions to address the customer's issue and resolve it
Follow up with the customer to ensure their
I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is all about meeting the needs and expectations of customers
It involves effective communication, problem-solving, and conflict resolution skills
Customer service representatives should be knowledgeable about the products or services they are offering
Providing a positive customer experience is ess...
I handle customers with patience, empathy, and a problem-solving mindset.
Listen actively to their concerns and needs
Acknowledge their emotions and show empathy
Offer solutions and alternatives
Remain calm and professional, even in difficult situations
Follow up to ensure satisfaction
Thank them for their business and invite them to return
The main thing needed in customer service is empathy.
Empathy towards customers' needs and concerns
Active listening to understand their issues
Effective communication to provide solutions
Patience and understanding to handle difficult situations
Ability to go above and beyond to exceed customer expectations
I applied via Approached by Company and was interviewed before Jan 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.
IFB is a leading home appliance brand in India.
IFB stands for Indian Fine Blanks Limited.
It offers a wide range of home appliances including washing machines, refrigerators, microwave ovens, and dishwashers.
IFB has a strong presence in India and also exports its products to other countries.
The company has won several awards for its innovative products and customer service.
IFB also offers after-sales services and has a
I am fluent in English and Spanish.
Fluent in English and Spanish
Able to communicate effectively in both languages
Can read, write, and speak fluently in both languages
based on 1 interview
Interview experience
Deputy Manager
348
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Area Sales Manager
268
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Senior Engineer
235
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Design Engineer
213
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Sales Executive
159
salaries
| ₹1.2 L/yr - ₹4.5 L/yr |
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